# Uninstalled Anki 2.1.26 and installed 2.1.23. Can't open my profile

**URL:** https://forums.ankiweb.net/t/uninstalled-anki-2-1-26-and-installed-2-1-23-cant-open-my-profile/219
**Category:** Help
**Created:** [June 16, 2020, 1:30pm UTC](https://forums.ankiweb.net/t/uninstalled-anki-2-1-26-and-installed-2-1-23-cant-open-my-profile/219 "2020-06-16T13:30:11Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![wethepeople](https://avatars.discourse-cdn.com/v4/letter/w/e19adc/32.png) [@wethepeople](https://forums.ankiweb.net/u/wethepeople)
#### Post date: [June 16, 2020, 1:30pm UTC](https://forums.ankiweb.net/t/uninstalled-anki-2-1-26-and-installed-2-1-23-cant-open-my-profile/219/1 "2020-06-16T13:30:11Z")

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Hi! When 2.1.26 came out for the Mac, I immediately updated my version of Anki. After doing so, I tried to download a few add-ons. It turns out, however, that these add-ons only support Anki 2.1.23 for the Mac. I uninstalled Anki and installed the 2.1.23 version instead. Now, I can’t open my profile and access my decks. Instead, I’m shown this error message.

I’ve tried restarting my computer and manually opening back-up files my laptop had. Is there another workaround available? If it’s of any help, I’m using a Macbook Air running on macOS Catalina (Version 10.15.4).

![Screen Shot 2020-06-16 at 9.27.26 PM](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/d55b35fe76d5bf99e9faa72a823048890ba2be0a.png)

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### Author: ![mmdj2](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/mmdj2/32/124_2.png) [@mmdj2](https://forums.ankiweb.net/u/mmdj2)
#### Post date: [June 16, 2020, 1:51pm UTC](https://forums.ankiweb.net/t/uninstalled-anki-2-1-26-and-installed-2-1-23-cant-open-my-profile/219/2 "2020-06-16T13:51:30Z")

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install 2.1.26 again.  
go to File -\> Switch profile and on change profile screen, press downgrade and quit.  
[https://changes.ankiweb.net/#/?id=changes](https://changes.ankiweb.net/#/?id=changes)

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### Author: ![wethepeople](https://avatars.discourse-cdn.com/v4/letter/w/e19adc/32.png) [@wethepeople](https://forums.ankiweb.net/u/wethepeople)
#### Post date: [June 16, 2020, 2:04pm UTC](https://forums.ankiweb.net/t/uninstalled-anki-2-1-26-and-installed-2-1-23-cant-open-my-profile/219/3 "2020-06-16T14:04:54Z")

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Thank you!

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### Author: ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)
#### Post date: [May 1, 2023, 5:43am UTC](https://forums.ankiweb.net/t/uninstalled-anki-2-1-26-and-installed-2-1-23-cant-open-my-profile/219/4 "2023-05-01T05:43:10Z")

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