# Trouble updating to newest version of Anki for Desktop

**URL:** <https://forums.ankiweb.net/t/trouble-updating-to-newest-version-of-anki-for-desktop/7204>\
**Category:** Help\
**Created:** [February 4, 2021, 12:59am UTC](https://forums.ankiweb.net/t/trouble-updating-to-newest-version-of-anki-for-desktop/7204 "2021-02-04T00:59:30Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![AquaVet97](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@AquaVet97](https://forums.ankiweb.net/u/AquaVet97)\
**Post date:** [February 4, 2021, 12:59am UTC](https://forums.ankiweb.net/t/trouble-updating-to-newest-version-of-anki-for-desktop/7204/1 "2021-02-04T00:59:30Z")

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I keep getting the attached error when trying to update to the newest version of Anki. I was prompted to update the software upon opening, but now I can’t even get into the app. Any help would be very much appreciated. ![ankierror](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/b/b7a5c509fde887fea8ed8f6289afbf5a3f2bfb95.png)

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**Author:** ![kelciour](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/kelciour/32/14770_2.png) [@kelciour](https://forums.ankiweb.net/u/kelciour)\
**Post date:** [February 4, 2021, 5:47am UTC](https://forums.ankiweb.net/t/trouble-updating-to-newest-version-of-anki-for-desktop/7204/2 "2021-02-04T05:47:53Z")

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Restarting your PC might fix it and allow to install a new Anki version.

Otherwise, maybe use Sysinternals Process Explorer to identify the process and close it. After that, delete C:\Program Files\Anki with File Explorer or just go ahead and install a new Anki version.

> <https://serverfault.com/questions/1966/how-do-you-find-what-process-is-holding-a-file-open-in-windows>

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**Author:** ![khs](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/khs/32/3012_2.png) [@khs](https://forums.ankiweb.net/u/khs)\
**Post date:** [February 4, 2021, 6:43am UTC](https://forums.ankiweb.net/t/trouble-updating-to-newest-version-of-anki-for-desktop/7204/3 "2021-02-04T06:43:19Z")

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Also disable any extension with Shift when you launch to see if any pre-installed extensions caused this.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 5:15am UTC](https://forums.ankiweb.net/t/trouble-updating-to-newest-version-of-anki-for-desktop/7204/4 "2023-05-01T05:15:08Z")

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Closed on May 1, 2023, 5:15am UTC