# "toggle mask" from a premade deck on mac
**URL:** https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694
**Category:** Help
**Created:** [April 16, 2024, 5:24pm UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694 "2024-04-16T17:24:23Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Ray1](https://forums.ankiweb.net/u/Ray1)
#### Post date: [April 16, 2024, 5:24pm UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694/1 "2024-04-16T17:24:23Z")
Hi, I downloaded a pre-made deck on mac and the images are not showing up. It keeps saying “toggle masks” I have the latest version of anki
Please help
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### Author:  [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)
#### Post date: [April 16, 2024, 7:04pm UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694/2 "2024-04-16T19:04:33Z")
Was this deck made with built-in Image Occlusion? – then see [Adding/Editing - Anki Manual](https://docs.ankiweb.net/editing.html#image-occlusion)
Or with an add-on, like Image Occlusion Enhanced? – then see [https://ankiweb.net/shared/info/1374772155](https://ankiweb.net/shared/info/1374772155)
If you aren’t sure, check the shared deck page and see if there are instructions.
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### Author:  [@Ray1](https://forums.ankiweb.net/u/Ray1)
#### Post date: [April 16, 2024, 8:25pm UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694/3 "2024-04-16T20:25:24Z")
Hi, thank you for replying. I believe the deck is made with built-in-image occlusion. I pressed on the link you provided but nothing seems to work. I contacted the owner that made the deck and they can’t figure out what the issue is. I have the add on and it works just fine.
Do you know if I need to change any of my setting for the images to show up
When I press to edit the image occlusion, it says Unsupported image in file
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### Author:  [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)
#### Post date: [April 18, 2024, 12:05am UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694/4 "2024-04-18T00:05:23Z")
There aren’t any settings you need to change.
You should ask the deck owner to import the file into a fresh (temporary) profile on their system, and see if everything works.
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### Author:  [@dae](https://forums.ankiweb.net/u/dae)
#### Post date: [April 19, 2024, 1:50am UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694/5 "2024-04-19T01:50:53Z")
> [@Ray1](#):
>
> When I press to edit the image occlusion, it says Unsupported image in file
Can you take a screenshot of exactly what you’re seeing?
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### Author:  [@system](https://forums.ankiweb.net/u/system)
#### Post date: [May 19, 2024, 1:51am UTC](https://forums.ankiweb.net/t/toggle-mask-from-a-premade-deck-on-mac/43694/6 "2024-05-19T01:51:47Z")
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