# The page Ankiweb does not work

**URL:** <https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307>\
**Category:** Syncing & AnkiWeb\
**Created:** [January 6, 2024, 8:56pm UTC](https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307 "2024-01-06T20:56:53Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![everaldo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/everaldo/32/18048_2.png) [@everaldo](https://forums.ankiweb.net/u/everaldo)\
**Post date:** [January 6, 2024, 8:56pm UTC](https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307/1 "2024-01-06T20:56:53Z")

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The page Ankiweb does not work. The internet connection is perfect. I can’t sync Ankidesktop or Ankidroid

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [January 7, 2024, 1:13am UTC](https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307/2 "2024-01-07T01:13:07Z")

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It is fine from where I am. But I’ve seen folks reporting some brief server-side outages in the past couple days. It is usually better in a few minutes. So … is it better now?

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**Author:** ![everaldo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/everaldo/32/18048_2.png) [@everaldo](https://forums.ankiweb.net/u/everaldo)\
**Post date:** [January 7, 2024, 8:45pm UTC](https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307/3 "2024-01-07T20:45:46Z")

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Não. Não consigo abrir o ankiweb. Não consigo sincronizar.

 ![Sem título](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/c/1/c1b0ed203842d50d9db54b610db560bcb293129a.png)

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**Author:** ![NameLessGO](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/namelessgo/32/34298_2.png) [@NameLessGO](https://forums.ankiweb.net/u/NameLessGO)\
**Post date:** [January 7, 2024, 8:57pm UTC](https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307/4 "2024-01-07T20:57:48Z")

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From Brazil and it is running fine

Since it is a day-old problem, could you check your firewall

> O Anki precisa de ser capaz de efetuar ligações HTTPS de saída para sincronizar. Deve ser capaz de se ligar a [ankiweb.net](http://ankiweb.net), [sync.ankiweb.net](http://sync.ankiweb.net), [sync2.ankiweb.net](http://sync2.ankiweb.net) e assim por diante. Estes domínios podem mudar ao longo do tempo e os endereços IP para os quais apontam também podem mudar, pelo que **recomendamos que permita o acesso wildcard** a `*.ankiweb.net` para reduzir a possibilidade de as regras do firewall terem de ser atualizadas no futuro.

> Se tiver um firewall na sua máquina, deve adicionar uma exceção para o Anki. Se estiver numa rede de trabalho ou escolar, contacte o seu administrador de rede para obter assistência - não podemos ajudá-lo.  
> [Syncing with AnkiWeb - Anki Manual](https://docs.ankiweb.net/syncing.html#firewalls)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [February 6, 2024, 8:58pm UTC](https://forums.ankiweb.net/t/the-page-ankiweb-does-not-work/39307/5 "2024-02-06T20:58:42Z")

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