# Syncing Issue (Computer to iPhone)

**URL:** <https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208>\
**Category:** Help\
**Created:** [August 12, 2020, 3:08pm UTC](https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208 "2020-08-12T15:08:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ArielK](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@ArielK](https://forums.ankiweb.net/u/ArielK)\
**Post date:** [August 12, 2020, 3:08pm UTC](https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208/1 "2020-08-12T15:08:29Z")

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I’m having issues with syncing my decks from my mac to my iPhone. When I press synchronize on the Anki app, it goes through a media sync log for a couple of minutes. However, at the end of the process, my decks from my mac are not synced to my phone. Does anyone know why this is the case? Thanks in advance.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [August 13, 2020, 8:33am UTC](https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208/2 "2020-08-13T08:33:44Z")

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Did you sync your computer first? Are you being asked to upload/download when syncing?

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**Author:** ![ArielK](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@ArielK](https://forums.ankiweb.net/u/ArielK)\
**Post date:** [August 13, 2020, 4:01pm UTC](https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208/3 "2020-08-13T16:01:13Z")

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Yes my computer is synced. When I click the synchronize option on the mobile version, it goes straight into the media sync log.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [August 14, 2020, 11:24pm UTC](https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208/4 "2020-08-14T23:24:19Z")

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If it appears immediately, that indicates the previous media sync is still running. If you tap on abort and sync again, you should find it syncs your cards first, then resumes media syncing.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 8:02am UTC](https://forums.ankiweb.net/t/syncing-issue-computer-to-iphone/2208/5 "2023-05-01T08:02:02Z")

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Closed on May 1, 2023, 8:02am UTC