# Syncing Issue and Troubling Seeing Images

**URL:** <https://forums.ankiweb.net/t/syncing-issue-and-troubling-seeing-images/5540>\
**Category:** Help\
**Created:** [December 3, 2020, 10:00pm UTC](https://forums.ankiweb.net/t/syncing-issue-and-troubling-seeing-images/5540 "2020-12-03T22:00:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ankinewbie](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@ankinewbie](https://forums.ankiweb.net/u/ankinewbie)\
**Post date:** [December 3, 2020, 10:00pm UTC](https://forums.ankiweb.net/t/syncing-issue-and-troubling-seeing-images/5540/1 "2020-12-03T22:00:41Z")

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Hello,

Relatively new to Anki here. I’ve been using Anki for a few months and I am now receiving the following message each time I try to sync:

“Please use the Check Database function, then sync again. If problems persist, please force a full sync in the preferences screen.”

I have tried checking the database but the problem persists. Furthermore, I do not know how to force a full sync and nothing is syncing to my AnkiWeb.

One other problem: in my Zanki deck, many of the images do not show up (e.g., Sketchy Path). Does anyone know how to correct this? Your help is greatly appreciated.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [December 4, 2020, 12:12am UTC](https://forums.ankiweb.net/t/syncing-issue-and-troubling-seeing-images/5540/2 "2020-12-04T00:12:22Z")

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You can force a full / one way sync in the preferences screen. Please choose Upload after doing so, and let us know if the problem persists.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 5:21am UTC](https://forums.ankiweb.net/t/syncing-issue-and-troubling-seeing-images/5540/3 "2023-05-01T05:21:31Z")

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