# Syncing failed: Traceback error **URL:** \ **Category:** Help\ **Created:** [December 28, 2021, 8:11pm UTC](https://forums.ankiweb.net/t/syncing-failed-traceback-error/16232 "2021-12-28T20:11:58Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![kkrazychic](https://avatars.discourse-cdn.com/v4/letter/k/58f4c7/32.png) [@kkrazychic](https://forums.ankiweb.net/u/kkrazychic)\ **Post date:** [December 28, 2021, 8:11pm UTC](https://forums.ankiweb.net/t/syncing-failed-traceback-error/16232/1 "2021-12-28T20:11:58Z")
Version 2.0.44 Qt 4.8.4 PyQt 4.10 I’ve uninstalled and reinstalled latest version, restarted, tried add on disable with shift key, and Tools\>Check Database. I’m still getting this error. I looked at other posts about this and didn’t find any more advice. Thanks! Syncing failed: Traceback (most recent call last): File “aqt\sync.py”, line 324, in run File “aqt\sync.py”, line 341, in _sync File “anki\sync.py”, line 622, in hostKey File “anki\sync.py”, line 596, in req File "thirdparty\httplib2\_init_.py", line 1597, in request File “thirdparty\httplib2\__init_\_.py”, line 1345, in \_request File “aqt\sync.py”, line 467, in _conn\_request File "thirdparty\httplib2\_init_.py", line 1036, in connect SSLHandshakeError: [Errno 1] \_ssl.c:504: error:1407742E:SSL routines:SSL23\_GET\_SERVER\_HELLO:tlsv1 alert protocol version ---
**Author:** ![abdo](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/abdo/32/654_2.png) [@abdo](https://forums.ankiweb.net/u/abdo)\ **Post date:** [December 28, 2021, 9:18pm UTC](https://forums.ankiweb.net/t/syncing-failed-traceback-error/16232/2 "2021-12-28T21:18:52Z")
You’re using Anki 2.0, which is no longer supported. Please see [Anki 2.0 support has ended - Frequently Asked Questions](https://faqs.ankiweb.net/anki-2.0-support-has-ended.html) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 4:38am UTC](https://forums.ankiweb.net/t/syncing-failed-traceback-error/16232/3 "2023-05-01T04:38:36Z")