# Syncing difficulties

**URL:** <https://forums.ankiweb.net/t/syncing-difficulties/20681>\
**Category:** Syncing & AnkiWeb\
**Created:** [June 11, 2022, 2:43am UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681 "2022-06-11T02:43:12Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![medical](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@medical](https://forums.ankiweb.net/u/medical)\
**Post date:** [June 11, 2022, 2:43am UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/1 "2022-06-11T02:43:12Z")

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Hi so I’m having an issue with my anki desktop review numbers matching with my phone app review numbers.

I’ve tried doing a one way sync from both my phone and laptop and cannot seem to get either one to match the other. When I upload my desktop version to ankiweb and then download that version onto my phone, the numbers still seem not to match.

I don’t know if this has anything to do with the fact that I used the postpone cards add-on, but I would assume that the updated timings would typically transfer to the phone from the computer.

When I use the version from my phone (which has a higher card count than the computer version) and upload it to ankiweb and then download that version onto my desktop, once I get down to 0 reviews, the number will keep going down into the negatives (-1, -2, etc.)

Please help me

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**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [June 11, 2022, 2:30pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/2 "2022-06-11T14:30:06Z")

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This is very likely due to the fact that the two versions of Anki you are syncing between use different schedulers. Unfortunately, [AnkiDroid does not support yet the scheduler v3](https://faqs.ankiweb.net/the-2021-scheduler.html), so I would suggest using the scheduler v2. However, you’re not forced to, as I think they are compatible, in the sense that it won’t cause issues using the v2 scheduler on one device, and the v3 scheduler on the other (besides a slight discrepancy in the number of daily reviews that may happen sometimes, as you are currently experiencing — which has no real effect, besides you being able to review more than one of the schedulers planned you to).

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**Author:** ![medical](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@medical](https://forums.ankiweb.net/u/medical)\
**Post date:** [June 11, 2022, 3:08pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/3 "2022-06-11T15:08:10Z")

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So I’m still using the V2 scheduler on my laptop which I believe should line up with the iphone scheduler…not super sure what the discrepancy could be then

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**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [June 11, 2022, 3:12pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/4 "2022-06-11T15:12:51Z")

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If you’re using AnkiMobile (Anki for iPhone), then there should be no problem in using the scheduler v3.

Besides, have you updated both Anki apps?

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**Author:** ![medical](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@medical](https://forums.ankiweb.net/u/medical)\
**Post date:** [June 11, 2022, 5:23pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/5 "2022-06-11T17:23:52Z")

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the phone app is completely updated. i dont really keep the computer one updated consistently but it’s never given me issues before. could it be something to do with using the rescheduling addon?

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**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [June 11, 2022, 5:27pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/6 "2022-06-11T17:27:00Z")

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> [@medical](#):
>
> i dont really keep the computer one updated consistently but it’s never given me issues before.

Just update the desktop version too, unless you have a specific reason not to do so. In general, you can’t just not update your software “because it keeps working as is”: updates are important.

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**Author:** ![medical](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@medical](https://forums.ankiweb.net/u/medical)\
**Post date:** [June 11, 2022, 5:31pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/7 "2022-06-11T17:31:28Z")

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oh sorry - the app itself is updated. i dont have the most recent version of the scheduler or of my deck on there though

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**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [June 11, 2022, 7:02pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/8 "2022-06-11T19:02:15Z")

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So you have the v2 scheduler on desktop, and the v3 scheduler on mobile? Maybe you should just switch to v3 on desktop too, then.

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**Author:** ![medical](https://avatars.discourse-cdn.com/v4/letter/m/ed8c4c/32.png) [@medical](https://forums.ankiweb.net/u/medical)\
**Post date:** [June 11, 2022, 7:13pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/9 "2022-06-11T19:13:12Z")

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no i have the V2 scheduler on both!

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<div class="post-metadata">

**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [June 11, 2022, 7:17pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/10 "2022-06-11T19:17:08Z")

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Ah (I definitively did not understand a thing 😛). Well, then I guess the faulty party might be the add-on. Not too sure about what can be done, though, besides contacting the author…

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [June 12, 2022, 11:25pm UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/11 "2022-06-12T23:25:07Z")

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You appear to still be on Anki 2.1.30, which is quite old. The way the deck list counts are calculated changed in a later release. If you update to the latest Anki version, you should find the counts correctly match AnkiMobile.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 6:12am UTC](https://forums.ankiweb.net/t/syncing-difficulties/20681/12 "2023-05-01T06:12:30Z")

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