# Sync problem on mac **URL:** \ **Category:** Help\ **Created:** [November 17, 2022, 3:24pm UTC](https://forums.ankiweb.net/t/sync-problem-on-mac/24739 "2022-11-17T15:24:27Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Lostmonkey](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/lostmonkey/32/11755_2.png) [@Lostmonkey](https://forums.ankiweb.net/u/Lostmonkey)\ **Post date:** [November 17, 2022, 3:24pm UTC](https://forums.ankiweb.net/t/sync-problem-on-mac/24739/1 "2022-11-17T15:24:27Z")
I use iPhone,iPad and Mac on the same WiFi,and i cant sync to ankiweb suddenly. So i use the proxy,and it works on my iphone and ipad.However the desktop version still report an error: Connection timed out. Please try again. If you see frequent timeouts, please try a different network connection. Error details: ⁨error sending request for url () error trying to connect: operation timed out i have tried to open `ankiweb.net` on Chrome,it could really reach.So i tried to ping `ankiweb.net` on terminal,it seemed to report packet loss. what can i do to fix this problem? Thanks in advance. ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [November 21, 2022, 10:58am UTC](https://forums.ankiweb.net/t/sync-problem-on-mac/24739/2 "2022-11-21T10:58:27Z")
Please see [Syncing failed: Connection timed out errors when syncing - Frequently Asked Questions](https://faqs.ankiweb.net/syncing-failed-connection-timed-out-errors-when-syncing.html) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [December 21, 2022, 10:58am UTC](https://forums.ankiweb.net/t/sync-problem-on-mac/24739/3 "2022-12-21T10:58:43Z")
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