# Sync animation no longer occurs (2.18.3)

**URL:** <https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601>\
**Category:** Suggestions\
**Created:** [June 4, 2024, 10:38am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601 "2024-06-04T10:38:38Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![doaks80](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@doaks80](https://forums.ankiweb.net/u/doaks80)\
**Post date:** [June 4, 2024, 10:38am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/1 "2024-06-04T10:38:38Z")

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When I used to sync in Ankidroid, the circle arrows would spin, letting me know the syncing is occuring. Now they don’t, I just have to wait a few seconds for the popup to appear to know if the sync happened or not.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [June 7, 2024, 7:39pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/2 "2024-06-07T19:39:27Z")

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@David-- Is this animation change expected behavior?

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**Author:** ![Keks](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/keks/32/20537_2.png) [@Keks](https://forums.ankiweb.net/u/Keks)\
**Post date:** [June 7, 2024, 7:53pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/3 "2024-06-07T19:53:49Z")

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> [@Danika\_Dakika](#):
>
> Is this animation change expected behavior?

Synchronization has been displayed like this for several versions already.

![1000170606](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/9/0/90f36a122cbabf224172a56a251a9a20193e96e2.jpeg)

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [June 7, 2024, 8:55pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/4 "2024-06-07T20:55:10Z")

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I just don’t pay attention to animations like that, so I doubt I’d notice a change! 😅

But OP has noticed a change – so could you explain what animations you currently see? Maybe that would explain it for them.

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**Author:** ![doaks80](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@doaks80](https://forums.ankiweb.net/u/doaks80)\
**Post date:** [June 7, 2024, 10:10pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/5 "2024-06-07T22:10:00Z")

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The change only appeared very recently for me.

It seems like removing a useful visual feedback indicator is a mistake, especially as the arrows appear like they should rotate when something is happening. Why remove such a useful visual indicator in the first place?

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**Author:** ![Keks](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/keks/32/20537_2.png) [@Keks](https://forums.ankiweb.net/u/Keks)\
**Post date:** [June 7, 2024, 10:24pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/6 "2024-06-07T22:24:00Z")

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It was not deleted, but replaced with another one. It looks strange, but I don’t think it’s that important.

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**Author:** ![doaks80](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@doaks80](https://forums.ankiweb.net/u/doaks80)\
**Post date:** [June 7, 2024, 11:12pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/7 "2024-06-07T23:12:27Z")

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In my case it was not replaced with a different animation. There is no animation anymore. In fact the sync button does not look any different, it just does not rotate anymore.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [June 8, 2024, 12:02am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/8 "2024-06-08T00:02:19Z")

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The most helpful thing you can add here is to paste your `Settings > About > Copy debug info`. If different OSs or hardware are reacting differently to the same version, that will be important to know.

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**Author:** ![doaks80](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@doaks80](https://forums.ankiweb.net/u/doaks80)\
**Post date:** [June 8, 2024, 12:50am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/9 "2024-06-08T00:50:57Z")

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Here it is:

AnkiDroid Version = 2.18.3 (e74513bdd21d521a7939a8b1f781123fb3ee2025)

Backend Version = 0.1.38-anki24.04.1 (24.04.1 ccd9ca1a8309b80bcb50ddc5d99c7ce63440bce9)

Android Version = 14 (SDK 34)

ProductFlavor = play

Manufacturer = Google

Model = Pixel 5

Hardware = redfin

Webview User Agent = Mozilla/5.0 (Linux; Android 14; Pixel 5 Build/UP1A.231105.001.B2; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/124.0.6367.179 Mobile Safari/537.36

ACRA UUID = 7b8e7836-559c-48a2-9c46-1caa24251824

FSRS Enabled = false

Crash Reports Enabled = true

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<div class="post-metadata">

**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\
**Post date:** [June 9, 2024, 4:53am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/10 "2024-06-09T04:53:58Z")

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> [@doaks80](#):
>
> Now they don’t, I just have to wait a few seconds for the popup to appear to know if the sync happened or not.

The popup appears during sync. The animation Keks mentioned only appears later when media is being synced.

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**Author:** ![voczi](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/voczi/32/31185_2.png) [@voczi](https://forums.ankiweb.net/u/voczi)\
**Post date:** [June 9, 2024, 7:27am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/11 "2024-06-09T07:27:13Z")

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I have to say I’d prefer the spinning version of it as a feedback, at least when manually sync’ing.  
Maybe also the popup showing incoming & outgoing changes, like on desktop. (I think Ankidroid had this popup before, too, right?)

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<div class="post-metadata">

**Author:** ![doaks80](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@doaks80](https://forums.ankiweb.net/u/doaks80)\
**Post date:** [June 9, 2024, 8:40am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/12 "2024-06-09T08:40:37Z")

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This is not accurate. The popup does not appear during sync. It only appears after sync in complete. There is no visual indication _during_ sync which is very annoying as it’s not clear if the sync was started or not.

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<div class="post-metadata">

**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\
**Post date:** [June 9, 2024, 8:50am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/13 "2024-06-09T08:50:39Z")

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Hmm… weird. I’m on the latest alpha version. I don’t think it should be different here. I always get a pop-up saying what’s being uploaded to ankiweb and then the animation goes on during media sync and I also get a notif.

Edit: I have confirmed that a pop up does appear during sync. after sync completes there’s no pop up but a snackbar saying collection synchronised.

 ![Screenshot_2024-06-09-14-23-27-68_a9eef3a2a561b80d5c76daebd0f9a14c](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/c/a/cabf4224ceb016e944f88e82de068300d60a7b0d.jpeg)

Edit2: Also confirmed that a pop up appears even when you are not doing a one way sync.

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<div class="post-metadata">

**Author:** ![voczi](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/voczi/32/31185_2.png) [@voczi](https://forums.ankiweb.net/u/voczi)\
**Post date:** [June 9, 2024, 9:08am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/14 "2024-06-09T09:08:43Z")

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I think it’s because I’m self-hosting it, so the sync is unusually fast (compared to syncing with AnkiWeb). The dialog simply does not pop up, only a tiny notif at the bottom after the sync is completed as mentioned by OP.

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<div class="post-metadata">

**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\
**Post date:** [June 9, 2024, 10:28am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/15 "2024-06-09T10:28:37Z")

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For perspective, there is a notification that says media sync is going on after that. The current animation was put there mainly for people who have notifs disabled, iirc.

After sync starts, we see a pop-up and when collections are synced completly there is a snackbar on bottom saying “collection synchronised”. I think this much should be perfect. @doaks80 Are you not seeing the pop up for some reason?

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<div class="post-metadata">

**Author:** ![doaks80](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@doaks80](https://forums.ankiweb.net/u/doaks80)\
**Post date:** [June 9, 2024, 11:02am UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/16 "2024-06-09T11:02:35Z")

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Correct, I see nothing at all until after about 5-6 seconds, then a popup appears saying “collection synchronized” or similar. During the sync, nothing happens. I have media sync disabled, but that should not make any differe.ce

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**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\
**Post date:** [June 9, 2024, 2:30pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/17 "2024-06-09T14:30:03Z")

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That certainly doesn’t make any difference for me. But you might want to try again with that media sync settings changed. I am not sure how do we proceed from here but if you are sure that this is a bug you can open an issue in Github. Follow [this link](https://github.com/ankidroid/Anki-Android/issues/new?assignees=&labels=Bug%2CNeeds+Triage&projects=&template=bug_report_form.yml&title=%5BBUG%5D%3A+). Fill out everything in the issue form. Click submit on the bottom.

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<div class="post-metadata">

**Author:** ![Keks](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/keks/32/20537_2.png) [@Keks](https://forums.ankiweb.net/u/Keks)\
**Post date:** [June 9, 2024, 2:39pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/18 "2024-06-09T14:39:53Z")

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If I click on sync twice, a window appears.

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<div class="post-metadata">

**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\
**Post date:** [June 9, 2024, 2:47pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/19 "2024-06-09T14:47:46Z")

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Can you elaborate? I’m understanding the words, just not what’s being conveyed.

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<div class="post-metadata">

**Author:** ![Keks](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/keks/32/20537_2.png) [@Keks](https://forums.ankiweb.net/u/Keks)\
**Post date:** [June 9, 2024, 2:54pm UTC](https://forums.ankiweb.net/t/sync-animation-no-longer-occurs-2-18-3/45601/20 "2024-06-09T14:54:17Z")

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If I press the sync button once, the progress window may not appear. If you press twice, it appears. The desktop version of anki has a similar principle.

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