# Stuck at "Preparing to sync"

**URL:** <https://forums.ankiweb.net/t/stuck-at-preparing-to-sync/55991>\
**Category:** Help\
**Created:** [February 18, 2025, 12:10am UTC](https://forums.ankiweb.net/t/stuck-at-preparing-to-sync/55991 "2025-02-18T00:10:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![linux-user](https://avatars.discourse-cdn.com/v4/letter/l/7cd45c/32.png) [@linux-user](https://forums.ankiweb.net/u/linux-user)\
**Post date:** [February 18, 2025, 12:10am UTC](https://forums.ankiweb.net/t/stuck-at-preparing-to-sync/55991/1 "2025-02-18T00:10:04Z")

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I’ve had AnkiDroid for about a month. It synced without problems the first few times. For the past couple of weeks, it never actually starts syncing. The sync dialog shows Preparing syncing…Up: 0 KB, down: KB for a long time, then it just exits back to the app.

I tried Check Database and deleted the unused media. The last time I tried to sync, I saw an error about a possibly large media file in my collection. The largest media file in my collection is about 45 MBs.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [February 18, 2025, 8:25am UTC](https://forums.ankiweb.net/t/stuck-at-preparing-to-sync/55991/2 "2025-02-18T08:25:21Z")

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What is your version/device information?  
Settings \> About – click Copy debug info – paste that here.

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**Author:** ![linux-user](https://avatars.discourse-cdn.com/v4/letter/l/7cd45c/32.png) [@linux-user](https://forums.ankiweb.net/u/linux-user)\
**Post date:** [March 2, 2025, 12:23am UTC](https://forums.ankiweb.net/t/stuck-at-preparing-to-sync/55991/3 "2025-03-02T00:23:37Z")

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It was a network problem.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [April 1, 2025, 12:23am UTC](https://forums.ankiweb.net/t/stuck-at-preparing-to-sync/55991/4 "2025-04-01T00:23:49Z")

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