# Segfault when trying to start Anki on Linux **URL:** \ **Category:** Help\ **Created:** [July 4, 2020, 12:01pm UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727 "2020-07-04T12:01:31Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![zilrich](https://avatars.discourse-cdn.com/v4/letter/z/3d9bf3/32.png) [@zilrich](https://forums.ankiweb.net/u/zilrich)\ **Post date:** [July 4, 2020, 12:01pm UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/1 "2020-07-04T12:01:31Z")
Hello, I have tried downloading both Anki 2.1.22 and 2.1.26 and installing. In both cases I initially get the window asking me what language I’d like the user interface to be, and after confirming, I get a segfault. When I try to open Anki again, I get a segfault immediately. I am running OpenSUSE Tumbleweed. I have also tried the version packaged with my distribution, which is out of date, but I get the same results. Here is the stack trace from the core dump: ```auto #0 0x00007f592b8cc4b1 raise (libc.so.6 + 0x3c4b1) #1 0x000000000040531c n/a (anki + 0x531c) #2 0x0000000000403170 n/a (anki + 0x3170) #3 0x00007f592b8b6cca __libc_start_main (libc.so.6 + 0x26cca) #4 0x0000000000401a9e n/a (anki + 0x1a9e) ``` Does anyone know what could be causing this issue? ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [July 5, 2020, 4:06am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/2 "2020-07-05T04:06:42Z")
I can’t reproduce this - I installed Tumbleweed today with the default KDE desktop, and Anki runs for me without crashing. Maybe it’s an issue with your video driver? [https://changes.ankiweb.net/#/known-issues](https://changes.ankiweb.net/#/known-issues) ---
**Author:** ![zilrich](https://avatars.discourse-cdn.com/v4/letter/z/3d9bf3/32.png) [@zilrich](https://forums.ankiweb.net/u/zilrich)\ **Post date:** [July 5, 2020, 6:52am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/3 "2020-07-05T06:52:10Z")
Thank you for going through the effort to try and reproduce this issue. It was indeed caused by the video driver it seems. Using auto or angle both work. I’m sorry, I missed the startup issues heading when looking through the known issues before. ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [July 6, 2020, 1:26am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/4 "2020-07-06T01:26:44Z")
No problem, glad you were able to resolve the issue. ---
**Author:** ![jetri](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jetri](https://forums.ankiweb.net/u/jetri)\ **Post date:** [July 8, 2020, 1:08pm UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/5 "2020-07-08T13:08:15Z")
Hi, I have the same error pattern on a Debian Linux System (Architecture amd64, Distribution Bullseye = Testing), using the anki package from debian’s repository “anki (2.1.15+dfsg-2)”. Anki asks for the interface language and displays a confirmation dialog. Then it crashes. If I try again anki crashes immediatly. Output of console: anki mpv not found, reverting to mplayer qt: QXcbConnection: XCB error: 3 (BadWindow), sequence: 1012, resource id: 50331724, major code: 40 (TranslateCoords), minor code: 0 Speicherzugriffsfehler Content of crash.log: Fatal Python error: Segmentation fault ``` Thread 0x00007fac8e717700 (most recent call first): File "/usr/lib/python3.8/selectors.py", line 415 in select File "/usr/lib/python3.8/socketserver.py", line 232 in serve_forever File "/usr/share/anki/aqt/mediasrv.py", line 61 in run File "/usr/lib/python3.8/threading.py", line 932 in _bootstrap_inner File "/usr/lib/python3.8/threading.py", line 890 in _bootstrap Current thread 0x00007facde883740 (most recent call first): File "/usr/share/anki/aqt/main.py", line 269 in loadProfile File "/usr/share/anki/aqt/main.py", line 137 in setupProfile File "/usr/share/anki/aqt/progress.py", line 72 in handler File "/usr/share/anki/aqt/ __init__.py", line 364 in _run File "/usr/share/anki/aqt/ __init__.py", line 276 in run File "/usr/bin/anki", line 7 in ``` Any idea? ---
**Author:** ![zilrich](https://avatars.discourse-cdn.com/v4/letter/z/3d9bf3/32.png) [@zilrich](https://forums.ankiweb.net/u/zilrich)\ **Post date:** [July 8, 2020, 9:57pm UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/6 "2020-07-08T21:57:51Z")
Have you tried the same solution that worked for me? `echo auto > ~/.local/share/Anki2/gldriver` ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [July 9, 2020, 12:16am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/7 "2020-07-09T00:16:21Z")
Can you reproduce the problem with the packaged version? [https://faqs.ankiweb.net/third-party-linux-packages-and-source-builds-are-not-supported.html](https://faqs.ankiweb.net/third-party-linux-packages-and-source-builds-are-not-supported.html) ---
**Author:** ![jetri](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jetri](https://forums.ankiweb.net/u/jetri)\ **Post date:** [July 9, 2020, 7:06am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/8 "2020-07-09T07:06:09Z")
Using anki-2.1.26-linux-amd64.tar.bz2: make install -\> everything is ok. The application gets compiled and installed. Starting results in /usr/local/bin/anki qt: QXcbConnection: XCB error: 3 (BadWindow), sequence: 539, resource id: 37748883, major code: 40 (TranslateCoords), minor code: 0 mpv not found, reverting to mplayer qt: QXcbConnection: XCB error: 3 (BadWindow), sequence: 648, resource id: 37748893, major code: 40 (TranslateCoords), minor code: 0 Speicherzugriffsfehler with same behavior: anki asks for the gui language, then the confirmation dialog appears, then it crashes. crash.log: Fatal Python error: Segmentation fault Thread 0x00007fc8feffd700 (most recent call first): File “concurrent/futures/thread.py”, line 78 in \_worker File “threading.py”, line 870 in run File “threading.py”, line 932 in \_bootstrap\_inner File “threading.py”, line 890 in \_bootstrap Thread 0x00007fc8ff7fe700 (most recent call first): File “subprocess.py”, line 1011 in communicate File “subprocess.py”, line 491 in run File “subprocess.py”, line 411 in check\_output File “distro.py”, line 1012 in \_lsb\_release\_info File “distro.py”, line 552 in **get** File “distro.py”, line 899 in lsb\_release\_attr File “distro.py”, line 737 in version File “distro.py”, line 677 in linux\_distribution File “distro.py”, line 122 in linux\_distribution File “anki/utils.py”, line 358 in platDesc File “aqt/update.py”, line 29 in \_data File “aqt/update.py”, line 39 in run Thread 0x00007fc953bfd700 (most recent call first): File “selectors.py”, line 415 in select File “socketserver.py”, line 232 in serve\_forever File “aqt/mediasrv.py”, line 64 in run File “threading.py”, line 932 in \_bootstrap\_inner File “threading.py”, line 890 in \_bootstrap Current thread 0x00007fc9a582d740 (most recent call first): File “aqt/main.py”, line 387 in loadProfile File “aqt/main.py”, line 199 in setupProfile File “aqt/progress.py”, line 43 in handler File “aqt/ **init**.py”, line 514 in \_run File “aqt/ **init**.py”, line 368 in run File “runanki”, line 4 in ---
**Author:** ![jetri](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jetri](https://forums.ankiweb.net/u/jetri)\ **Post date:** [July 9, 2020, 7:09am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/9 "2020-07-09T07:09:34Z")
> [@zilrich](#): > > echo auto \> ~/.local/share/Anki2/gldriver `echo auto > ~/.local/share/Anki2/gldriver` seems to work. Application is able to start up. Thanks a lot. By the way: what’s the reason for this? ---
**Author:** ![zilrich](https://avatars.discourse-cdn.com/v4/letter/z/3d9bf3/32.png) [@zilrich](https://forums.ankiweb.net/u/zilrich)\ **Post date:** [July 9, 2020, 8:37am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/10 "2020-07-09T08:37:19Z")
Looks like software rendering doesn’t work on some systems and this enables hardware accelerated rendering if I understand correctly. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 5:41am UTC](https://forums.ankiweb.net/t/segfault-when-trying-to-start-anki-on-linux/727/11 "2023-05-01T05:41:16Z")