# (PT-BR) Audio not working
**URL:** https://forums.ankiweb.net/t/pt-br-audio-not-working/28068
**Category:** Add-ons
**Created:** [March 2, 2023, 10:42am UTC](https://forums.ankiweb.net/t/pt-br-audio-not-working/28068 "2023-03-02T10:42:24Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@raquel](https://forums.ankiweb.net/u/raquel)
#### Post date: [March 2, 2023, 10:42am UTC](https://forums.ankiweb.net/t/pt-br-audio-not-working/28068/1 "2023-03-02T10:42:24Z")
Bom dia, formatei meu computador e baixei novamente o anki ultima versao windows 10/11 2.1.60 Qt6, fiz a sinconização e baixei a extensão AwesomeTTS Google cloud text-to-speech, mas desde que reincializei o anki nao saem os audios. Todas as minhas cartas estavam com audio normal antes da formatação e reinstalaçã
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### Author:  [@NameLessGO](https://forums.ankiweb.net/u/NameLessGO)
#### Post date: [March 2, 2023, 12:55pm UTC](https://forums.ankiweb.net/t/pt-br-audio-not-working/28068/2 "2023-03-02T12:55:00Z")
Translated PT-BR → English via [DeepL Translate: The world's most accurate translator](https://www.deepl.com/translator)
> Good morning, I formatted my computer and downloaded again anki latest version windows 10/11 2.1.60 Qt6, I synced and downloaded AwesomeTTS Google cloud text-to-speech extension, but since I restarted anki no audios come out. All my charts had normal audio before the formatting and reinstallation.
Solutions:
- [Media files may take time to sync - Frequently Asked Questions](https://faqs.ankiweb.net/media-files-may-take-time-to-sync.html)
- Reinstall (reinstala)
- [https://ankiweb.net/shared/info/1586469444](https://ankiweb.net/shared/info/1586469444)