# Problems que open "options"

**URL:** <https://forums.ankiweb.net/t/problems-que-open-options/67898>\
**Category:** Help\
**Created:** [December 21, 2025, 11:40pm UTC](https://forums.ankiweb.net/t/problems-que-open-options/67898 "2025-12-21T23:40:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![gabrielbiza](https://avatars.discourse-cdn.com/v4/letter/g/94ad74/32.png) [@gabrielbiza](https://forums.ankiweb.net/u/gabrielbiza)\
**Post date:** [December 21, 2025, 11:40pm UTC](https://forums.ankiweb.net/t/problems-que-open-options/67898/1 "2025-12-21T23:40:15Z")

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Hi everyone,  
I’m having some trouble with the Anki app. I’m trying to access the “Options” menu to change some settings, but for some reason, I can’t open it anymore. I’m not sure what happened, does anyone know what could cause this or how to fix it?

 ![Captura de Tela 2025-12-21 às 23.39.05](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/a/9/a969714417329845c3d60a023f5d639d4e0006d6.jpeg)

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [December 21, 2025, 11:43pm UTC](https://forums.ankiweb.net/t/problems-que-open-options/67898/2 "2025-12-21T23:43:45Z")

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Try everything on the [Troubleshooting Checklist](https://docs.ankiweb.net/troubleshooting.html) – especially #6 (video drivers) and #2 (add-ons).

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [January 20, 2026, 11:44pm UTC](https://forums.ankiweb.net/t/problems-que-open-options/67898/3 "2026-01-20T23:44:25Z")

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