# Problems exporting anki decks **URL:** \ **Category:** Help\ **Created:** [July 3, 2021, 3:19pm UTC](https://forums.ankiweb.net/t/problems-exporting-anki-decks/11184 "2021-07-03T15:19:21Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![DaniiViza13](https://avatars.discourse-cdn.com/v4/letter/d/d78d45/32.png) [@DaniiViza13](https://forums.ankiweb.net/u/DaniiViza13)\ **Post date:** [July 3, 2021, 3:19pm UTC](https://forums.ankiweb.net/t/problems-exporting-anki-decks/11184/1 "2021-07-03T15:19:21Z")
So i have a problem, i was trying to export mi anki decks collection but i got this message… ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/c/c622c1138269e34fea2629c10dcbb6aa8de2d974.png) When i tried to close de app… ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/6/64c3b05fce1b8f4cb12f9a82acb9286d24f83ac3.png) I don’t know what to do, i tried to re install Anki but the problem stays there ☹ Thank your for you consideration Thank you for your help ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [July 4, 2021, 4:26am UTC](https://forums.ankiweb.net/t/problems-exporting-anki-decks/11184/2 "2021-07-04T04:26:38Z")
You’ll need to force-close the app. After opening it again, please try exporting into a different folder. ---
**Author:** ![DaniiViza13](https://avatars.discourse-cdn.com/v4/letter/d/d78d45/32.png) [@DaniiViza13](https://forums.ankiweb.net/u/DaniiViza13)\ **Post date:** [July 6, 2021, 11:48pm UTC](https://forums.ankiweb.net/t/problems-exporting-anki-decks/11184/3 "2021-07-06T23:48:38Z")
Hi, sorry for being late, but it didn’t work. In the end i have to uninstall Anki and put my account again hehe ☹ Thank you anyway \<3 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 4:59am UTC](https://forums.ankiweb.net/t/problems-exporting-anki-decks/11184/4 "2023-05-01T04:59:58Z")