# Problem of data base syncing **URL:** \ **Category:** Syncing & AnkiWeb\ **Created:** [November 26, 2020, 9:44pm UTC](https://forums.ankiweb.net/t/problem-of-data-base-syncing/5387 "2020-11-26T21:44:13Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Stabilo96](https://avatars.discourse-cdn.com/v4/letter/s/85e7bf/32.png) [@Stabilo96](https://forums.ankiweb.net/u/Stabilo96)\ **Post date:** [November 26, 2020, 9:44pm UTC](https://forums.ankiweb.net/t/problem-of-data-base-syncing/5387/1 "2020-11-26T21:44:13Z")
Hello, I am a french student using Anki dayly, however since some days I don’t arrive to synchronise my cards from my computer app and I have always have this error message when I push the button “sync” : “Please use the Check Database function, then sync. again. If problem persist please force a full sync in the preferences screen”. Of course I check nearly 100 times the check database on my phone app, my computer app, but I always have this message and it doesn’t synchronise my cards anyway with web. I looked for answer on web but I’ve found nothing. Can you help me to resolve this problem I don’t know what to do. Thank you. ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/c/c1ef6c42efe6f1b4939fe9baa1b4fa7dc4c4cb73.png) ---
**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\ **Post date:** [November 27, 2020, 11:51pm UTC](https://forums.ankiweb.net/t/problem-of-data-base-syncing/5387/2 "2020-11-27T23:51:59Z")
Did you force a full sync in the preferences, upload on your device, and then download on your other device(s)? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 6:19am UTC](https://forums.ankiweb.net/t/problem-of-data-base-syncing/5387/3 "2023-05-01T06:19:25Z")