# \[Problem\] Anki stopped working on Clear Linux OS (console log attached)

**URL:** <https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660>\
**Category:** Help\
**Created:** [November 26, 2023, 2:39pm UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660 "2023-11-26T14:39:34Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![BarG](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@BarG](https://forums.ankiweb.net/u/BarG)\
**Post date:** [November 26, 2023, 2:39pm UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/1 "2023-11-26T14:39:34Z")

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Hi, I was using Anki Qt6 (23.10.1) with Clear Linux OS (40390). It worked without problems, but now I face the following issue:

```auto
Anki starting...
Initial setup...
Traceback (most recent call last):
  File "<string>", line 1, in <module>
  File "aqt", line 52, in <module>
  File "aqt.gui_hooks", line 11, in <module>
  File "_aqt.hooks", line 18, in <module>
  File "aqt.qt", line 20, in <module>
  File "aqt.qt.qt6", line 17, in <module>
ImportError: /usr/local/share/anki/lib/PyQt6/Qt6/lib/libQt6Quick.so.6: undefined symbol: _ZTVNSt3pmr25monotonic_buffer_resourceE, version Qt_6

```

Older versions of Anki did work fine too, but I don’t know what happened now. Any help is appreaciated!

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 27, 2023, 5:03am UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/2 "2023-11-27T05:03:08Z")

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> [@BarG](#):
>
> `_ZTVNSt3pmr25monotonic_buffer_resourceE`

Your distro appears to have similar problems in the past: [gcc and libgfortran-avx are out of sync · Issue #1799 · clearlinux/distribution · GitHub](https://github.com/clearlinux/distribution/issues/1799)

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<div class="post-metadata">

**Author:** ![BarG](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@BarG](https://forums.ankiweb.net/u/BarG)\
**Post date:** [November 27, 2023, 12:30pm UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/3 "2023-11-27T12:30:24Z")

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I did report this to them, but their answer was something like Anki is using it’s own Qt6 library?

> the weird part is that this qt6 library doesn’t come from the OS… even  
> though we do have a version of it…

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<div class="post-metadata">

**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 28, 2023, 3:09am UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/4 "2023-11-28T03:09:08Z")

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Anki bundles Qt. Since there have been no reports of this symbol missing on other distros, odds are that your distro is doing something different.

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<div class="post-metadata">

**Author:** ![BarG](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@BarG](https://forums.ankiweb.net/u/BarG)\
**Post date:** [November 28, 2023, 4:05pm UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/5 "2023-11-28T16:05:39Z")

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Understood, it’s a distro issue then. I will talk to the maintainers to see how this can be fixed, and use the flatpak version meanwhile, since that works without problems. Thank you for clarifying the situation!

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<div class="post-metadata">

**Author:** ![BarG](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@BarG](https://forums.ankiweb.net/u/BarG)\
**Post date:** [November 29, 2023, 8:40pm UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/6 "2023-11-29T20:40:19Z")

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I’m posting an update, after getting another answer from the maintainers of Clear Linux, they noticed I had a bundle mussing in my install, Anki was failing because I was missing the “qt6-basic” bundle.  
So, for anyone using Clear Linux and Anki, just write in terminal/console:

```auto
sudo swupd bundle-add qt6-basic 

```

And Anki should start working again without the need of using flatpak.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [December 29, 2023, 8:40pm UTC](https://forums.ankiweb.net/t/problem-anki-stopped-working-on-clear-linux-os-console-log-attached/37660/7 "2023-12-29T20:40:59Z")

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