# Problem Anki cards save

**URL:** <https://forums.ankiweb.net/t/problem-anki-cards-save/24188>\
**Category:** Syncing & AnkiWeb\
**Created:** [October 25, 2022, 8:46am UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188 "2022-10-25T08:46:24Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Stella1](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@Stella1](https://forums.ankiweb.net/u/Stella1)\
**Post date:** [October 25, 2022, 8:46am UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188/1 "2022-10-25T08:46:24Z")

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Unfortunately I always get the following message:

 ![Bildschirmfoto 2022-10-25 um 10.46.30](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/2X/2/2f489f897dcf5b98a07711e131631edd4d7206c9.png)

in ENG: “Please use the “Check database” function and synchronize afterwards. If the problem persists, then please force a full sychronization in the settings.”

I need someone to help me. Thank’s a lot!!!

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [October 26, 2022, 2:24am UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188/3 "2022-10-26T02:24:16Z")

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What happens when you use Check Database? Did you try forcing a one-way sync (upload) in the preference screen?

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<div class="post-metadata">

**Author:** ![Stella1](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@Stella1](https://forums.ankiweb.net/u/Stella1)\
**Post date:** [October 26, 2022, 6:21am UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188/4 "2022-10-26T06:21:08Z")

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Where can I find the field ‘’database’’ or how can I force a upload?

Thankyou!

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**Author:** ![pavreh](https://avatars.discourse-cdn.com/v4/letter/p/0ea827/32.png) [@pavreh](https://forums.ankiweb.net/u/pavreh)\
**Post date:** [October 26, 2022, 12:58pm UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188/5 "2022-10-26T12:58:14Z")

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Check database is in Tools \> Check Database.  
[https://docs.ankiweb.net/files.html?highlight=Check%20database#checking-your-collection](https://docs.ankiweb.net/files.html?highlight=Check%20database#checking-your-collection)  
Force sync is in preferences \> network \> force changes  
[https://docs.ankiweb.net/preferences.html?highlight=Force%20sy#network](https://docs.ankiweb.net/preferences.html?highlight=Force%20sy#network)

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<div class="post-metadata">

**Author:** ![Stella1](https://avatars.discourse-cdn.com/v4/letter/s/57b2e6/32.png) [@Stella1](https://forums.ankiweb.net/u/Stella1)\
**Post date:** [October 26, 2022, 1:39pm UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188/6 "2022-10-26T13:39:02Z")

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Perfect, thank you so much! It worked 😃

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [November 25, 2022, 1:39pm UTC](https://forums.ankiweb.net/t/problem-anki-cards-save/24188/7 "2022-11-25T13:39:37Z")

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