# Not receiving verification email for AnkiWeb

**URL:** <https://forums.ankiweb.net/t/not-receiving-verification-email-for-ankiweb/67421>\
**Category:** Syncing & AnkiWeb\
**Created:** [November 11, 2025, 2:04pm UTC](https://forums.ankiweb.net/t/not-receiving-verification-email-for-ankiweb/67421 "2025-11-11T14:04:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![korikori](https://avatars.discourse-cdn.com/v4/letter/k/85f322/32.png) [@korikori](https://forums.ankiweb.net/u/korikori)\
**Post date:** [November 11, 2025, 2:04pm UTC](https://forums.ankiweb.net/t/not-receiving-verification-email-for-ankiweb/67421/1 "2025-11-11T14:04:16Z")

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I’ve tried verifying my email multiple times but I have yet to receive the email.

My email is correct (gmail address) and I have waited more than 24 hours. I have also checked my spam folders and its not in there.

The verification email for the Anki Forums came immediately so I know it is not a problem with my email.

Because I cannot verify my email for AnkiWeb, I cannot sync…Please help!

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [November 11, 2025, 3:15pm UTC](https://forums.ankiweb.net/t/not-receiving-verification-email-for-ankiweb/67421/2 "2025-11-11T15:15:40Z")

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I checked the AnkiWeb account matching the email address you used to post here (account created 2 months ago), and there was no record of any verification emails being sent. I just triggered one, so let’s see if that reaches you.

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**Author:** ![korikori](https://avatars.discourse-cdn.com/v4/letter/k/85f322/32.png) [@korikori](https://forums.ankiweb.net/u/korikori)\
**Post date:** [November 11, 2025, 9:45pm UTC](https://forums.ankiweb.net/t/not-receiving-verification-email-for-ankiweb/67421/3 "2025-11-11T21:45:01Z")

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Thank you! I received it and was able to finally access Anki Web!

That’s weird that there was no record as the page was at the verification page and I had requested it multiple times…

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [January 3, 2026, 4:29pm UTC](https://forums.ankiweb.net/t/not-receiving-verification-email-for-ankiweb/67421/5 "2026-01-03T16:29:19Z")

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