# No uninstall.exe in anki folder **URL:** \ **Category:** Help\ **Created:** [June 12, 2025, 10:07am UTC](https://forums.ankiweb.net/t/no-uninstall-exe-in-anki-folder/62578 "2025-06-12T10:07:13Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![americonsult.sweden](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@americonsult.sweden](https://forums.ankiweb.net/u/americonsult.sweden)\ **Post date:** [June 12, 2025, 10:07am UTC](https://forums.ankiweb.net/t/no-uninstall-exe-in-anki-folder/62578/1 "2025-06-12T10:07:13Z")
My anki will not start from the desktop on a windows 10 computer. I cannot find uninstall.exe to remove the app and install Anki 32 as instructed when troubleshooting. Can I just delete the anki.exe file? I was told that leaves all the other accompanying files there. I am not alone about this, saw same complaints in " [Python38dll error and unable to uninstall Anki](https://forums.ankiweb.net/t/python38dll-error-and-unable-to-uninstall-anki/2735)" but I am not a programmer and have not received any python38dll error messages. Did not see a solution that doesn’t involve python. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 12, 2025, 2:23pm UTC](https://forums.ankiweb.net/t/no-uninstall-exe-in-anki-folder/62578/2 "2025-06-12T14:23:30Z")
The post you linked is very old, so I don’t think it’s relevant for you. It talks about the old app location – the default app location is now `%LocalAppData%\Programs\Anki\` so you can check that folder for uninstall.exe. If you don’t find that folder – your Anki is installed somewhere else. If you don’t find `uninstall.exe` in that folder – yes, you could simply delete that folder. However, you don’t necessarily need to uninstall at all. I’m not sure what troubleshooting steps you’re following, but start with these – [Troubleshooting - Anki Manual](https://docs.ankiweb.net/troubleshooting.html) . After that, I’d recommend [running Anki from a terminal window](https://docs.ankiweb.net/platform/windows/startup-issues.html#debugging) to see what the possible issue is. ---
**Author:** ![americonsult.sweden](https://avatars.discourse-cdn.com/v4/letter/a/d6d6ee/32.png) [@americonsult.sweden](https://forums.ankiweb.net/u/americonsult.sweden)\ **Post date:** [June 16, 2025, 7:24am UTC](https://forums.ankiweb.net/t/no-uninstall-exe-in-anki-folder/62578/3 "2025-06-16T07:24:04Z")
Thank you Danika! I tried everything in the troubleshooting before listing this on the forum. I will try the terminal window approach. Cannot see the anki version if I cannot open it on Desktop but downloaded it beginning of 2025. When I clicked on anki-console.bat a cmd appeared w the following errror message: " DLL load failed while importing pythoncom: The specified module could not be found." Is that the running anki from terminal window? ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 16, 2025, 2:34pm UTC](https://forums.ankiweb.net/t/no-uninstall-exe-in-anki-folder/62578/4 "2025-06-16T14:34:30Z")
Yes, your best bet is probably to delete that Anki program folder and start over with a fresh install. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [July 16, 2025, 2:34pm UTC](https://forums.ankiweb.net/t/no-uninstall-exe-in-anki-folder/62578/5 "2025-07-16T14:34:43Z")
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