# No puedo añadir ningún complemento (error) **URL:** \ **Category:** Help\ **Created:** [July 7, 2024, 4:11pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815 "2024-07-07T16:11:57Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Aguilauno](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@Aguilauno](https://forums.ankiweb.net/u/Aguilauno)\ **Post date:** [July 7, 2024, 4:11pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/1 "2024-07-07T16:11:58Z")
Hola, al intentar añadir en este caso ankiconection, no me deja, al poner el código del complemento de este, o cualquier otro me aparece el siguiente error, he probado de instalar otras versiones pero sigue mostrándome el mismo error. ![Captura de pantalla 2024-07-07 180200](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/0/7/0713f02e9f1c03964343a1f73bac6e1f9a42dede.png) ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [July 7, 2024, 7:27pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/2 "2024-07-07T19:27:07Z")
1. What version of Anki are you using (and what others have you tried)? Help \> About \> Copy debug info Paste that here 2. Are you connected to a stable internet connection? 3. Do you have an antivirus/firewall/proxy or VPN that is blocking the download? [Error establishing a secure connection when syncing - Frequently Asked Questions](https://faqs.ankiweb.net/error-establishing-a-secure-connection-when-syncing.html) ---
**Author:** ![Aguilauno](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@Aguilauno](https://forums.ankiweb.net/u/Aguilauno)\ **Post date:** [July 9, 2024, 9:05pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/3 "2024-07-09T21:05:44Z")
1- Anki 23.12.1 (1a1d4d54) Python 3.9.15 Qt 6.6.1 PyQt 6.6.1 Platform: Windows-10-10.0.22621 2- yes 3 - hm, i have kasperesky antivirus, i don’t have to vpn ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [July 9, 2024, 9:40pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/4 "2024-07-09T21:40:11Z")
1. Have you tried the things having to do with antivirus, suggested in the FAQ I linked to? ---
**Author:** ![Aguilauno](https://avatars.discourse-cdn.com/v4/letter/a/3e96dc/32.png) [@Aguilauno](https://forums.ankiweb.net/u/Aguilauno)\ **Post date:** [July 10, 2024, 5:34am UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/5 "2024-07-10T05:34:23Z")
Lo he probado de desactivar el antivirus, la red de mi hogar es totalmente fiable y buena conexión, realmente no sé que puedo hacer. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [July 10, 2024, 7:55pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/6 "2024-07-10T19:55:04Z")
I just checked that add-on – [AnkiConnect](https://ankiweb.net/shared/info/2055492159) – so I know install is working for it. 1. Can you reach AnkiWeb directly in a browser? [https://ankiweb.net/decks](https://ankiweb.net/decks) – Can you reach the add-ons page directly? [https://ankiweb.net/shared/addons](https://ankiweb.net/shared/addons) 2. Have you tried #2 (disabling add-ons) from the Troubleshooting Checklist – [Troubleshooting - Anki Manual](https://docs.ankiweb.net/troubleshooting.html) ? ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [August 9, 2024, 7:55pm UTC](https://forums.ankiweb.net/t/no-puedo-anadir-ningun-complemento-error/46815/7 "2024-08-09T19:55:28Z")
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.