# My Anki Deck isn't importing

**URL:** <https://forums.ankiweb.net/t/my-anki-deck-isnt-importing/39587>\
**Category:** Help\
**Created:** [January 11, 2024, 6:04pm UTC](https://forums.ankiweb.net/t/my-anki-deck-isnt-importing/39587 "2024-01-11T18:04:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![blue417](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@blue417](https://forums.ankiweb.net/u/blue417)\
**Post date:** [January 11, 2024, 6:04pm UTC](https://forums.ankiweb.net/t/my-anki-deck-isnt-importing/39587/1 "2024-01-11T18:04:12Z")

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I’ve been trying to import a large file, and i’ve already waited for a significant amount of time (about 2 hours). It’s been stuck on a screen where it says “Extracting data…” and has a loading sign. Before this it gave me an “Error: 500: specified file not found in archive” box. How can I fix this?

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [January 12, 2024, 6:42am UTC](https://forums.ankiweb.net/t/my-anki-deck-isnt-importing/39587/2 "2024-01-12T06:42:37Z")

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How confident are you about the source of this file?  
Is it plain text or a packaged deck [Importing - Anki Manual](https://docs.ankiweb.net/importing/intro.html)?  
Was it created using the same (or a comparable) version as you are using?  
How large is “large”?  
Why is it large?

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [January 15, 2024, 1:24am UTC](https://forums.ankiweb.net/t/my-anki-deck-isnt-importing/39587/3 "2024-01-15T01:24:47Z")

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Please force Anki to close or reboot your machine, then follow the steps on [When problems occur - Frequently Asked Questions](https://faqs.ankiweb.net/when-problems-occur.html) before attempting the import again. What happens?

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [February 14, 2024, 1:24am UTC](https://forums.ankiweb.net/t/my-anki-deck-isnt-importing/39587/4 "2024-02-14T01:24:51Z")

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Closed on February 14, 2024, 1:24am UTC

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