# Missing Images from Osler Shared Deck **URL:** \ **Category:** Help\ **Created:** [June 2, 2026, 3:05pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953 "2026-06-02T15:05:55Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![milkrj](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@milkrj](https://forums.ankiweb.net/u/milkrj)\ **Post date:** [June 2, 2026, 3:05pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/1 "2026-06-02T15:05:55Z")
I downloaded a popular Anki deck a few months ago and have been doing my Anki reviews every day using this deck. However, from yesterday to today, all the images in the deck (47,000 cards) disappeared. Last night, I created a deck with images, and when I woke up today, all the images were gone. My friends who use the same deck also reported that the images stopped appearing on their Anki cards. Before ending every study session, I always run “Check Media” on my devices (iPad and iPhone). I restored older backups, but the images still did not appear. I also logged in and out multiple times, but that did not bring the images back. Does anyone know what might have happened, and how I can reverse this and get my images back? ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/6/6/6626d41851177a0479119954d6a8f299412adf56.png) ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 2, 2026, 4:05pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/2 "2026-06-02T16:05:25Z")
> [@milkrj](#): > > My friends who use the same deck also reported that the images stopped appearing on their Anki cards. If the images stopped appearing for multiple users at the same time, it seems a good bet that this isn’t Anki-related. Look at that note in Browse, find the field that includes that image, and click `< >` above the field to open the HTML view. Does that show a local image filename, or a URL to a remotely-hosted image? ---
**Author:** ![milkrj](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@milkrj](https://forums.ankiweb.net/u/milkrj)\ **Post date:** [June 2, 2026, 4:18pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/3 "2026-06-02T16:18:56Z")
Hi, thank you for your message. This is what it shows: ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/0/e/0e33093cb38746ac8c8d8f83c3b27b9f9dcbe1b4.png) ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 2, 2026, 6:40pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/4 "2026-06-02T18:40:25Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/9/a/9a64e26c978a6d9f44b379a7104fb833f7cf0a29.png) This is a link to a remotely hosted image. Anki isn’t showing it to you because it can’t find that file – perhaps it’s not posted there anymore, or your internet can’t reach that site. If you copy the text inside the quotes for the `src="insidethequotes"` , you can paste it in a browser try to find the file, but if it’s a lot of images, you should probably contact the deck author to fix this. [The conventional way to attach images to your collection](https://docs.ankiweb.net/media.html) results in Anki making its own copy of the file, so you’ll have it wherever your collection goes, and it can still be accessed offline. If there are other remotely hosted images that you can still see, an add-on like [Localize Media](https://ankiweb.net/shared/info/1293255374) _[updated link]_ will help you download all of those at once and update your notes to point to the correct files in your collection. ---
**Author:** ![milkrj](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@milkrj](https://forums.ankiweb.net/u/milkrj)\ **Post date:** [June 2, 2026, 6:46pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/5 "2026-06-02T18:46:25Z")
I believe all of the images were set up that way (hosted through links, as you described). Unfortunately, I don’t know who originally created the deck, so I can’t contact the author. Also, it seems that everyone using this deck lost access to the images at the same time, not just me. Several friends who use the same deck are experiencing the exact same issue. Is there any way for me to get the images back? For example, if they were removed from the original server, are there any recovery options available, or would I need to find another copy of the deck from someone who still has the images saved locally? Thank you very much for your help so far. You’ve been incredibly helpful. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 2, 2026, 6:54pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/6 "2026-06-02T18:54:43Z")
Yes, everyone would lose access to the images at the same time if they were no longer available on the site you’re all linking to. Or if regional internet restrictions made it so you and your friends (who are probably located in the same place) couldn’t reach the site anymore. It might be a temporary server outage, or it might be permanent. If you give me _the text_ of the link – ``between backticks``, so I get the whole thing – I can see if it’s reachable from where I am. > [@milkrj](#): > > Is there any way for me to get the images back? For example, if they were removed from the original server, are there any recovery options available Not within Anki, because Anki has never had those files. As far as accessing things that have been removed from the internet, the Wayback Machine – [https://web.archive.org/](https://web.archive.org/) – is one way, but given the look of those links, you might not have much luck. ---
**Author:** ![Beto5](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@Beto5](https://forums.ankiweb.net/u/Beto5)\ **Post date:** [June 4, 2026, 1:51am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/7 "2026-06-04T01:51:27Z")
Hey! Me and my friends are having the same issues because we used those exact same decks If you get any updates, figure out a solution, or hear any new information about what’s going on, could you let me know here? ---
**Author:** ![Anubis](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Anubis](https://forums.ankiweb.net/u/Anubis)\ **Post date:** [June 4, 2026, 7:52am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/8 "2026-06-04T07:52:22Z")
I’ve been studying a deck called “Flashcards Osler 2025,” and when I opened my cards today, I discovered that all the images indexed to the cards are showing as “not found,” even though I have them all downloaded directly to the “collection.media” folder (which I backed up). I’ve already tried reinstalling Anki on all my devices (I first saw this behavior on the Android version and then on Windows. After all the uninstalls and synchronization attempts, I tried the web version but I still can’t see the card images). WHAT DO I DO? Please help me, this is my main way of studying right now! ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 4, 2026, 8:32am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/9 "2026-06-04T08:32:59Z")
That sounds like this same deck. See above. ---
**Author:** ![Anubis](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Anubis](https://forums.ankiweb.net/u/Anubis)\ **Post date:** [June 4, 2026, 10:05am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/10 "2026-06-04T10:05:10Z")
I have all the .jpeg and .gif files backed up. How can I use this addon to “make my cards whole again”? ---
**Author:** ![Anubis](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Anubis](https://forums.ankiweb.net/u/Anubis)\ **Post date:** [June 4, 2026, 10:06am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/11 "2026-06-04T10:06:48Z")
Just found out: [https://ankiweb.net/shared/info/1293255374](https://ankiweb.net/shared/info/1293255374) ---
**Author:** ![Beto5](https://avatars.discourse-cdn.com/v4/letter/b/41988e/32.png) [@Beto5](https://forums.ankiweb.net/u/Beto5)\ **Post date:** [June 4, 2026, 12:08pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/12 "2026-06-04T12:08:03Z")
Hey Anubis, I saw that you managed to fix the issue and recover the image and GIF files for the cards in the end. Man, I’m in the exact same situation as you. The OSLER cards are currently my main study resource, and I was really upset when I lost access to them. Were you able to solve it? What exactly do I need to do? I saw that you posted a link—is it enough to just follow the instructions in that link? ---
**Author:** ![Anubis](https://avatars.discourse-cdn.com/v4/letter/a/dfb087/32.png) [@Anubis](https://forums.ankiweb.net/u/Anubis)\ **Post date:** [June 4, 2026, 2:47pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/13 "2026-06-04T14:47:16Z")
Didn’t work. That’s the update ---
**Author:** ![IgorPFR](https://avatars.discourse-cdn.com/v4/letter/i/eb8c5e/32.png) [@IgorPFR](https://forums.ankiweb.net/u/IgorPFR)\ **Post date:** [June 4, 2026, 2:48pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/14 "2026-06-04T14:48:30Z")
Did you have any success fixing the images on the cards using this “localize media” add-on? I downloaded it and applied to my cards but it wasn`t able to localize the images for download ---
**Author:** ![luana2](https://avatars.discourse-cdn.com/v4/letter/l/e56c9b/32.png) [@luana2](https://forums.ankiweb.net/u/luana2)\ **Post date:** [June 5, 2026, 3:20am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/15 "2026-06-05T03:20:08Z")
Hi everyone, I’ve encountered a severe issue with my media files (MORE THAN 8000) after a sync After a sync, all my media (images) stopped appearing in my cards. I initially thought they were local files that failed to sync, but after checking my `collection.media` folder, I realized the files are there. Upon inspecting the card HTML, I found that the images are not pointing to local filenames, but to remote Firebase Storage URLs. **What I have tried:** 1. Checked `collection.media` folder: The files ARE present locally. 2. Verified Database: No errors found. 3. Tried restoring backups: The backups also seem to contain these remote URLs rather than the actual media files. 4. “Check Media”: Lists the images as missing/not used Is there any way to force Anki to re-fetch these remote assets? i was stupid enouth that my mobille device also sync and lost the medias (sorry for my english, i am from brasil) @Danika_Dakika ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 5, 2026, 5:05am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/16 "2026-06-05T05:05:00Z")
If I’ve joined you to this thread, it’s because it sounds like you’re all dealing with the same issue with the same “Osler” deck. So far, no one seems to have indicated (or to know?) the source of the deck – but that’s who is most likely to be able to restore the images where they are supposed to be hosted, or provide you with an updated version of the deck that relies on local media. > [@Danika\_Dakika](#): > > If you give me _the text_ of the link – ``between backticks``, so I get the whole thing – I can see if it’s reachable from where I am. The easiest path is that this is a temporary or regional server problem. But until someone shares one of the links with me, I can’t help you look into that. > [@Danika\_Dakika](#): > > an add-on like [Localize Media](https://ankiweb.net/shared/info/1293255374) _[updated link]_ This add-on will only help you deal with media files that _are still hosted_ somewhere. It can’t recover files that are not longer available at the URL. > [@Anubis](#): > > I have them all downloaded directly to the “collection.media” folder (which I backed up). > [@luana2](#): > > Checked `collection.media` folder: The files ARE present locally. > … > “Check Media”: Lists the images as missing/not used Some of you seem to think you have the files stored locally, but it’s not clear why you would if your deck has only pointed to the remotely hosted versions of them. Was there a change to the deck – where the notes used to use local attached files, and the notes were changed to point to remotely hosted files? [@luana2 – I’m confused by what you said. are the files listed as “Missing” (meaning you don’t have them), or as “Unused” (meaning you do have them, but your notes are using them)?] I can think of ways you might be able to recover if you have the files – - Restore/reimport an older version of the deck that properly references the local files. That might be – - another downloaded version of the deck that actually includes the files. You should be able to tell by the size of the file whether it actually includes the media. - a version that you extract from an automatic backup. You’d need to import the backup into a fresh, temporary profile and export a clean APKG of the deck with media. - Edit the current version of the deck so that it references the local files. How difficult this would be depends on what changed. I might be able to help you with ideas for what to do, but as I said above, I don’t have the text of a URL, I don’t know if the URLs are all the same form, I don’t know if the filename in the URL matches the filename of the local file, etc. This is likely going to be something where users are going to have to help each other. [Reddit user eujosias](https://www.reddit.com/user/eujosias/) seems to [have found a solution](https://www.reddit.com/r/Anki/comments/1tvpxzj/comment/opm3mdn/), but then they deleted their post, so it’s not clear what they got to work. ---
**Author:** ![milkrj](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@milkrj](https://forums.ankiweb.net/u/milkrj)\ **Post date:** [June 5, 2026, 5:23am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/18 "2026-06-05T05:23:18Z")
(post deleted by author) ---
**Author:** ![milkrj](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@milkrj](https://forums.ankiweb.net/u/milkrj)\ **Post date:** [June 5, 2026, 5:29am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/19 "2026-06-05T05:29:24Z")
@Danika_Dakika Thank you so much for all your help throughout this situation. I really appreciate the time and effort you’ve put into helping everyone, especially knowing that multiple students were dealing with the exact same problem at the same time. Even so, you continued responding, investigating possible causes, and doing your best to help us understand what was happening. This was actually my first time posting on the Anki Forums, and your replies helped me understand the root of the problem much better. In the end, we were able to figure out what had happened, recover the images, and help everyone who was affected by the issue. Thankfully, everything worked out in the end, and all the images came back. Thanks to your guidance, we were able to identify the cause and find a solution much faster than we otherwise would have. Thank you again for your patience, kindness, and willingness to help. It is genuinely appreciated. God bless you. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [June 5, 2026, 5:41am UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/20 "2026-06-05T05:41:29Z")
I’m very relieved that you worked this out! Thank you for responding so the other users would have a workable solution. ---
**Author:** ![victornarciso](https://avatars.discourse-cdn.com/v4/letter/v/cab0a1/32.png) [@victornarciso](https://forums.ankiweb.net/u/victornarciso)\ **Post date:** [June 9, 2026, 7:09pm UTC](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953/21 "2026-06-09T19:09:24Z")
Olá! Lhe enviei uma mensagem no telegra. Você poderia me enviar o documento com os flashcards já com as imagens, por favor? [Next page](https://forums.ankiweb.net/t/missing-images-from-osler-shared-deck/69953.md?page=2)