# Macbook Air, Anki "Unable to create data Folder" **URL:** \ **Category:** Help\ **Created:** [April 8, 2025, 9:01am UTC](https://forums.ankiweb.net/t/macbook-air-anki-unable-to-create-data-folder/58681 "2025-04-08T09:01:48Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![xymiran](https://avatars.discourse-cdn.com/v4/letter/x/9dc877/32.png) [@xymiran](https://forums.ankiweb.net/u/xymiran)\ **Post date:** [April 8, 2025, 9:01am UTC](https://forums.ankiweb.net/t/macbook-air-anki-unable-to-create-data-folder/58681/1 "2025-04-08T09:01:48Z")
I downloaded Anki on my MacBook Air (2025) and an “Unable to create data folder” message appears every time I try to open it. I have uninstalled and installed multiple times, even after restarting my mac, and the message continues to appear. I messaged Apple Support, they told me it may be issues on Anki’s side and to contact developer. I also checked my Privacy & Security in my System Setting and put allow applications from App Store & Known Developers. However, the message continues to appear. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [April 8, 2025, 2:55pm UTC](https://forums.ankiweb.net/t/macbook-air-anki-unable-to-create-data-folder/58681/2 "2025-04-08T14:55:10Z")
Is this what you’re trying to do? [Install & Upgrade - Anki Manual](https://docs.ankiweb.net/platform/mac/installing.html#installing) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 8, 2025, 2:55pm UTC](https://forums.ankiweb.net/t/macbook-air-anki-unable-to-create-data-folder/58681/3 "2025-05-08T14:55:37Z")
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