# Log in to AnkiWeb does not work

**URL:** <https://forums.ankiweb.net/t/log-in-to-ankiweb-does-not-work/4474>\
**Category:** Syncing & AnkiWeb\
**Created:** [October 20, 2020, 2:40pm UTC](https://forums.ankiweb.net/t/log-in-to-ankiweb-does-not-work/4474 "2020-10-20T14:40:48Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Aurora](https://avatars.discourse-cdn.com/v4/letter/a/b9e5f3/32.png) [@Aurora](https://forums.ankiweb.net/u/Aurora)\
**Post date:** [October 20, 2020, 2:40pm UTC](https://forums.ankiweb.net/t/log-in-to-ankiweb-does-not-work/4474/1 "2020-10-20T14:40:48Z")

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I’ve used Anki desktop app and AnkiWeb for a long time and everything has been working perfectly until last week. Now when I try to log in to AnkiWeb it says “Sorry, no account was found with that email address. Please check your spelling and try again.” I’ve checked spelling, caps lock is not on and there are no spaces at the start or end.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [October 21, 2020, 10:12am UTC](https://forums.ankiweb.net/t/log-in-to-ankiweb-does-not-work/4474/2 "2020-10-21T10:12:18Z")

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You appear to have multiple email addresses; please make sure you’re logging in with your gmail one.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 6:19am UTC](https://forums.ankiweb.net/t/log-in-to-ankiweb-does-not-work/4474/3 "2023-05-01T06:19:53Z")

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