# Just downloaded anki but it crashes when i do anything

**URL:** <https://forums.ankiweb.net/t/just-downloaded-anki-but-it-crashes-when-i-do-anything/65446>\
**Category:** Help\
**Created:** [August 9, 2025, 4:43am UTC](https://forums.ankiweb.net/t/just-downloaded-anki-but-it-crashes-when-i-do-anything/65446 "2025-08-09T04:43:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Kat1](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@Kat1](https://forums.ankiweb.net/u/Kat1)\
**Post date:** [August 9, 2025, 4:43am UTC](https://forums.ankiweb.net/t/just-downloaded-anki-but-it-crashes-when-i-do-anything/65446/1 "2025-08-09T04:43:56Z")

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basically, it took me 2 hours to download anki on chromeos linux, all for the anking deck. i paid for the membership but soon realized i also needed the actual desktop app and not just anki web. maybe it’s because of the anki hub add-on? I don’t wanna delete the app cuz i took so long figuring out how to download it. this is hurting my head -\_-

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**Author:** ![Kat1](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@Kat1](https://forums.ankiweb.net/u/Kat1)\
**Post date:** [August 9, 2025, 5:02am UTC](https://forums.ankiweb.net/t/just-downloaded-anki-but-it-crashes-when-i-do-anything/65446/2 "2025-08-09T05:02:11Z")

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ok, i deleted it cuz my chromebook got too hot. ill just stick with my milesdown it seems

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**Author:** ![Shigeyuki](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/shigeyuki/32/23878_2.png) [@Shigeyuki](https://forums.ankiweb.net/u/Shigeyuki)\
**Post date:** [August 17, 2025, 2:04am UTC](https://forums.ankiweb.net/t/just-downloaded-anki-but-it-crashes-when-i-do-anything/65446/3 "2025-08-17T02:04:37Z")

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AnkiHub is a third party for medical students and is not related to the official Anki, so you need to contact their community for info about Ankihub. [https://community.ankihub.net/](https://community.ankihub.net/)

Since there are relatively few Anki users who use the Chromebook there is not much info available. There is a guide on how to install it on Reddit. RedditPost: [Installing Anki on Chromebook (Linux) 2023 Updated Guid](https://www.reddit.com/r/Anki/comments/14sblet/installing_anki_on_chromebook_linux_2023_updated/)

Anki users who use Chromebooks often use Ankidroid, but if you use the Ankihub add-on, you need a desktop. So far it seems that no other Chromebook users have reported the same problem as you.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [September 16, 2025, 2:04am UTC](https://forums.ankiweb.net/t/just-downloaded-anki-but-it-crashes-when-i-do-anything/65446/4 "2025-09-16T02:04:58Z")

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Closed on September 16, 2025, 2:04am UTC

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