# I've lost my cards pls help me

**URL:** <https://forums.ankiweb.net/t/ive-lost-my-cards-pls-help-me/37413>\
**Category:** Help\
**Created:** [November 20, 2023, 6:52am UTC](https://forums.ankiweb.net/t/ive-lost-my-cards-pls-help-me/37413 "2023-11-20T06:52:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![marl](https://avatars.discourse-cdn.com/v4/letter/m/e47c2d/32.png) [@marl](https://forums.ankiweb.net/u/marl)\
**Post date:** [November 20, 2023, 6:52am UTC](https://forums.ankiweb.net/t/ive-lost-my-cards-pls-help-me/37413/1 "2023-11-20T06:52:43Z")

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yesterday, when i openned ANKI a message pops up telling me my card couldn’t be sync. So i choosed to download them to anki web, but idk why,it didnt work.

all the cards i’ve made in the past 2 days are gone weither in the app or web.

So is there someone who have been trough the same problems and could tell me how i can get back my cards ?

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**Author:** ![jcznk](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/jcznk/32/15215_2.png) [@jcznk](https://forums.ankiweb.net/u/jcznk)\
**Post date:** [November 20, 2023, 6:54am UTC](https://forums.ankiweb.net/t/ive-lost-my-cards-pls-help-me/37413/2 "2023-11-20T06:54:25Z")

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Try checking this: [Automatic Backups - AnkiWeb](https://docs.ankiweb.net/backups.html#automatic-backups)

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**Author:** ![chrislg](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/chrislg/32/32411_2.png) [@chrislg](https://forums.ankiweb.net/u/chrislg)\
**Post date:** [November 20, 2023, 7:57pm UTC](https://forums.ankiweb.net/t/ive-lost-my-cards-pls-help-me/37413/3 "2023-11-20T19:57:43Z")

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Try restoring the most recent backup. To be safe set a backup every 30 minutes or so.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [December 20, 2023, 7:58pm UTC](https://forums.ankiweb.net/t/ive-lost-my-cards-pls-help-me/37413/4 "2023-12-20T19:58:29Z")

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Closed on December 20, 2023, 7:58pm UTC

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