# It's been almost an hour and Anki is till creating backup

**URL:** <https://forums.ankiweb.net/t/its-been-almost-an-hour-and-anki-is-till-creating-backup/22356>\
**Category:** Syncing & AnkiWeb\
**Created:** [August 16, 2022, 12:47pm UTC](https://forums.ankiweb.net/t/its-been-almost-an-hour-and-anki-is-till-creating-backup/22356 "2022-08-16T12:47:36Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![barrista2022](https://avatars.discourse-cdn.com/v4/letter/b/ac8455/32.png) [@barrista2022](https://forums.ankiweb.net/u/barrista2022)\
**Post date:** [August 16, 2022, 12:47pm UTC](https://forums.ankiweb.net/t/its-been-almost-an-hour-and-anki-is-till-creating-backup/22356/1 "2022-08-16T12:47:36Z")

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I received an error message and Anki automatically closed.  
Kindly see the error pasted below.  
When I opened the app again, it seemed okay.  
But when I edited a card, Anki started creating backup and it’s still going.  
It’s been almost an hour and Anki is till creating backup.  
It’s not stopping even when I click on the “x” button.  
Please help, all my review notes are in there.  
Thanks in advance.

A fatal error occurred, and Anki must close. Please report this message on the forums.  
Anki 2.1.53 (96bacf79) Python 3.9.7 Qt 6.3.0 PyQt 6.3.0  
Platform: Windows 10  
Flags: frz=True ao=True sv=?  
Add-ons, last update check: 2022-08-15 04:24:06

Caught exception:  
Traceback (most recent call last):  
File “aqt.taskman”, line 122, in \_on\_closures\_pending  
File “aqt.taskman”, line 71, in   
File “aqt.operations”, line 255, in wrapped\_done  
File “concurrent.futures.\_base”, line 438, in result  
File “concurrent.futures.\_base”, line 390, in \_\_get\_result  
File “concurrent.futures.thread”, line 52, in run  
File “aqt.operations”, line 239, in wrapped\_op  
File “aqt.editor”, line 577, in   
File “anki.notes”, line 195, in fields\_check  
File “anki.\_backend.generated”, line 674, in note\_fields\_check  
File “anki.\_backend”, line 140, in \_run\_command  
pyo3\_runtime.PanicException: called `Result::unwrap()` on an `Err` value: PoisonError { … }

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**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [August 16, 2022, 1:57pm UTC](https://forums.ankiweb.net/t/its-been-almost-an-hour-and-anki-is-till-creating-backup/22356/2 "2022-08-16T13:57:13Z")

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Please see [A fatal error occurred, and Anki must close. Please report this message on the forums. - #2 by BlackBeans](https://forums.ankiweb.net/t/a-fatal-error-occurred-and-anki-must-close-please-report-this-message-on-the-forums/21913/2).

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 6:11am UTC](https://forums.ankiweb.net/t/its-been-almost-an-hour-and-anki-is-till-creating-backup/22356/3 "2023-05-01T06:11:50Z")

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