# Installing Anki app on PC

**URL:** <https://forums.ankiweb.net/t/installing-anki-app-on-pc/69922>\
**Category:** Help\
**Created:** [May 30, 2026, 10:32pm UTC](https://forums.ankiweb.net/t/installing-anki-app-on-pc/69922 "2026-05-30T22:32:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KenClass](https://avatars.discourse-cdn.com/v4/letter/k/b5e925/32.png) [@KenClass](https://forums.ankiweb.net/u/KenClass)\
**Post date:** [May 30, 2026, 10:32pm UTC](https://forums.ankiweb.net/t/installing-anki-app-on-pc/69922/1 "2026-05-30T22:32:43Z")

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Hi,

I have used ankiweb for several years now and have come to rely on it.

I opened it today on the PC, I usually use it on my iphone, and it said an update was available. I was not able to install and only got an error message. I have tried many things, working on this most of the afternoon. Disabling my antivirus and firewall, restarting anki, uninstalling and reinstalling. Reinstalling a previous version which enables me to use the app at least but then I was unable to add awesome tts as it also gave an error message.

Below is the message I got on install.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/a/7/a715e328e41d9bcdee2bb225acb851ac622cacf8.png)

Thanks for any help.

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**Author:** ![ZornHadNoChoice](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/zornhadnochoice/32/28874_2.png) [@ZornHadNoChoice](https://forums.ankiweb.net/u/ZornHadNoChoice)\
**Post date:** [May 30, 2026, 10:37pm UTC](https://forums.ankiweb.net/t/installing-anki-app-on-pc/69922/2 "2026-05-30T22:37:55Z")

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Jump straight to the latest beta: [Anki 26.05 Beta 2](https://forums.ankiweb.net/t/anki-26-05-beta-2/69913).

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<div class="post-metadata">

**Author:** ![KenClass](https://avatars.discourse-cdn.com/v4/letter/k/b5e925/32.png) [@KenClass](https://forums.ankiweb.net/u/KenClass)\
**Post date:** [May 30, 2026, 11:32pm UTC](https://forums.ankiweb.net/t/installing-anki-app-on-pc/69922/3 "2026-05-30T23:32:28Z")

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Thanks! Problem solved

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [June 29, 2026, 11:33pm UTC](https://forums.ankiweb.net/t/installing-anki-app-on-pc/69922/4 "2026-06-29T23:33:08Z")

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Closed on June 29, 2026, 11:33pm UTC

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