Incapability of opening IO cards after redownloading Anki + IO

After my old laptop broke down, I had to buy a new one and reinstalll Anki.
Even though I added the IO package to the download, Anki cannot open any of my IO cards from before the breakdown.
Can you help me?

What do you mean by „adding the IO package to the download“? You did install Anki and then Image Occlusion Enhanced? What do you mean by „cannot open“? Please describe in detail, e.g. with screenshots, what does not work.

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