# Import error ankidroid

**URL:** <https://forums.ankiweb.net/t/import-error-ankidroid/37006>\
**Category:** Help\
**Created:** [November 10, 2023, 8:47pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006 "2023-11-10T20:47:32Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Vapu](https://avatars.discourse-cdn.com/v4/letter/v/958977/32.png) [@Vapu](https://forums.ankiweb.net/u/Vapu)\
**Post date:** [November 10, 2023, 8:47pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/1 "2023-11-10T20:47:33Z")

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Hello there  
I cant import shared decks for some reason  
I get this message after downloading  
Please help 🙏

 ![Screenshot_20231110-223518_AnkiDroid](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/2/0/20d189ba916a70fc01d40d960ca8911dcdee0b0c.jpeg)

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**Author:** ![NameLessGO](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/namelessgo/32/34298_2.png) [@NameLessGO](https://forums.ankiweb.net/u/NameLessGO)\
**Post date:** [November 10, 2023, 9:42pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/2 "2023-11-10T21:42:45Z")

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[Problem have been fixed in beta of 2.1.7](https://github.com/ankidroid/Anki-Android/issues/14484), but have not reached stable release

1. Go to [https://play.google.com/store/apps/details?id=com.ichi2.anki](https://play.google.com/store/apps/details?id=com.ichi2.anki)
2. Subscribe for Beta updates
3. You will get an [update for 2.17 alpha 3](https://github.com/ankidroid/Anki-Android/releases) (maybe restart play store or wait a few min)

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**Author:** ![Vapu](https://avatars.discourse-cdn.com/v4/letter/v/958977/32.png) [@Vapu](https://forums.ankiweb.net/u/Vapu)\
**Post date:** [November 14, 2023, 12:05pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/3 "2023-11-14T12:05:08Z")

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Thanks for your answer, i got the 2.17 alpha 3 version, but it still doesn’t work, please help

 ![Screenshot_20231114-135913_AnkiDroid](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/e/6/e63021bf8485dbe93da37fb565d18f9368422593.jpeg)  
 ![Screenshot_20231114-135902_AnkiDroid](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/5/2/5241ae8adb6c41b338f3b9a80ac6345036e51b9d.jpeg)  
(I have enough storage space)

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**Author:** ![NameLessGO](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/namelessgo/32/34298_2.png) [@NameLessGO](https://forums.ankiweb.net/u/NameLessGO)\
**Post date:** [November 14, 2023, 2:24pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/4 "2023-11-14T14:24:27Z")

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Your topbar reminds me of samsung, could you try  
[1. Clear an app’s data  
2. Clean your device’s storage and memory](https://www.samsung.com/us/support/answer/ANS00091782/)  
Both above are the same link

[This has a better tutorial for Clean device storage and memory](https://www.samsung.com/sg/support/mobile-devices/how-to-free-up-space-on-samsung-mobile-phone-when-it-is-full/)

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 15, 2023, 2:53am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/5 "2023-11-15T02:53:33Z")

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Once [Enable the backend UI screens for importing an anki package by lukstbit · Pull Request #14622 · ankidroid/Anki-Android · GitHub](https://github.com/ankidroid/Anki-Android/pull/14622) is merged and a new alpha is put out, please try again and see if the issue persists.

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**Author:** ![Vapu](https://avatars.discourse-cdn.com/v4/letter/v/958977/32.png) [@Vapu](https://forums.ankiweb.net/u/Vapu)\
**Post date:** [November 19, 2023, 10:27am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/6 "2023-11-19T10:27:34Z")

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Sorry, i didn’t really understand  
So you are saying that i need to wait for the new alpha to come out, right?

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 20, 2023, 4:44am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/7 "2023-11-20T04:44:12Z")

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Yes, the next alpha released after the linked issue is merged. It hasn’t been merged yet.

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**Author:** ![Vapu](https://avatars.discourse-cdn.com/v4/letter/v/958977/32.png) [@Vapu](https://forums.ankiweb.net/u/Vapu)\
**Post date:** [November 26, 2023, 7:32am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/8 "2023-11-26T07:32:22Z")

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I downloaded the new alpha, but it stil doesn’t work, and shows this  
What does that mean?

 ![Screenshot_20231126_092911_AnkiDroid](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/7/e/7ea597bb1c60a5919ab53a93296c95f1fb36fe00.jpeg)

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 27, 2023, 4:58am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/9 "2023-11-27T04:58:45Z")

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The screen is telling you that you already have those cards. If you scroll to the right, you can tap on the magnifying glass icon to search for the cards.

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<div class="post-metadata">

**Author:** ![Vapu](https://avatars.discourse-cdn.com/v4/letter/v/958977/32.png) [@Vapu](https://forums.ankiweb.net/u/Vapu)\
**Post date:** [November 27, 2023, 5:51pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/10 "2023-11-27T17:51:24Z")

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![Screenshot_20231127_194901_AnkiDroid](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/5/a/5a85dcc5630e9d770c8b32ef2e2c96a40a7da63c.jpeg)  
Blank(

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<div class="post-metadata">

**Author:** ![suiyuan](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/suiyuan/32/20938_2.png) [@suiyuan](https://forums.ankiweb.net/u/suiyuan)\
**Post date:** [November 27, 2023, 5:57pm UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/11 "2023-11-27T17:57:36Z")

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What is blank= I am not sure I understand your last post. As dae said, the screenshot you showed us says that the notes have already been imported. You are trying to reimport them, so that’s why they are being skipped.

You should have the new deck on your deck list and the cards in the Browser (you can find this on the left side menu).

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<div class="post-metadata">

**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 28, 2023, 3:19am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/12 "2023-11-28T03:19:37Z")

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If you received a blank screen after tapping on a magnifying glass, that indicates a bug in the alpha - please report that issue to the AnkiDroid developers. The cards you tried to import should still be manually searchable in the browse screen though.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [December 28, 2023, 3:19am UTC](https://forums.ankiweb.net/t/import-error-ankidroid/37006/13 "2023-12-28T03:19:47Z")

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