# I-phone app answer buttons freeze

**URL:** <https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279>\
**Category:** Help\
**Created:** [April 21, 2022, 7:19am UTC](https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279 "2022-04-21T07:19:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![JJokocha](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JJokocha](https://forums.ankiweb.net/u/JJokocha)\
**Post date:** [April 21, 2022, 7:19am UTC](https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279/1 "2022-04-21T07:19:34Z")

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This is for a friend: he uses the i-phone app. In ONE of his decks the answer buttons stop working after 3,4 card repetitions, the anki screen freezes , he reloads the app, and again after 3-4 repetitions the answer buttons don’t respond. Strangely, at the same time the OTHER deck he uses at the same time all this time has not had problems. Both decks have media (sound and picture).

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [April 21, 2022, 7:24am UTC](https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279/2 "2022-04-21T07:24:24Z")

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If Check Database in the preferences screen does not help, please ask them to post the email address they sync with to me privately, and indicate the deck with the problem.

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**Author:** ![JJokocha](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JJokocha](https://forums.ankiweb.net/u/JJokocha)\
**Post date:** [April 21, 2022, 8:51am UTC](https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279/3 "2022-04-21T08:51:41Z")

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(post deleted by author)

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**Author:** ![JJokocha](https://avatars.discourse-cdn.com/v4/letter/j/aca169/32.png) [@JJokocha](https://forums.ankiweb.net/u/JJokocha)\
**Post date:** [April 21, 2022, 9:02am UTC](https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279/5 "2022-04-21T09:02:48Z")

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worked perfectly, thanks so much for the great help and legendary program Damien!!! Pretty amazing how your program has helped my students not just learn English faster but also go on to learn a second language even programming faster!

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 7:49am UTC](https://forums.ankiweb.net/t/i-phone-app-answer-buttons-freeze/19279/6 "2023-05-01T07:49:24Z")

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Closed on May 1, 2023, 7:49am UTC