# I need help please

**URL:** <https://forums.ankiweb.net/t/i-need-help-please/12976>\
**Category:** Help\
**Created:** [September 4, 2021, 3:18pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976 "2021-09-04T15:18:59Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![hello231421](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@hello231421](https://forums.ankiweb.net/u/hello231421)\
**Post date:** [September 4, 2021, 3:18pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/1 "2021-09-04T15:18:59Z")

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Basically everytime i’m trying to learn a new set of cards I click again as I don’t know it but I look at the bottom number (total no. of new cards) and one always goes less? And it doesn’t reappear

Please help, it happens for my review cards too when I press Again

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**Author:** ![hengiesel](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/hengiesel/32/920_2.png) [@hengiesel](https://forums.ankiweb.net/u/hengiesel)\
**Post date:** [September 4, 2021, 3:22pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/2 "2021-09-04T15:22:13Z")

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When you click again on a new card, it is no longer a new card, it is now a learning card.

It will be scheduled _very soon_ , so typically in a few minutes, which is when the red number will increase.

For more, I recommend you read [this chapter on Studying with Anki](https://docs.ankiweb.net/studying.html).

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**Author:** ![hello231421](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@hello231421](https://forums.ankiweb.net/u/hello231421)\
**Post date:** [September 4, 2021, 3:23pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/3 "2021-09-04T15:23:08Z")

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But this never happened before? It went straight from blue to the middle one, now it completely disappears? I preferred it before

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**Author:** ![hello231421](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@hello231421](https://forums.ankiweb.net/u/hello231421)\
**Post date:** [September 4, 2021, 3:24pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/4 "2021-09-04T15:24:19Z")

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It also says I have completed the deck

For example I have 5 cards, I’ve pressed Again (1 minute) on all of them and they all disappear and it says you’ve completed the deck. This never happened before

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**Author:** ![hengiesel](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/hengiesel/32/920_2.png) [@hengiesel](https://forums.ankiweb.net/u/hengiesel)\
**Post date:** [September 4, 2021, 3:28pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/5 "2021-09-04T15:28:10Z")

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If you select “Preferences \> Scheduling \> Learn Ahead Limit”, does it say “0”? If yes, try changing it e.g. to “5”.

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<div class="post-metadata">

**Author:** ![hello231421](https://avatars.discourse-cdn.com/v4/letter/h/e9c0ed/32.png) [@hello231421](https://forums.ankiweb.net/u/hello231421)\
**Post date:** [September 4, 2021, 3:31pm UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/6 "2021-09-04T15:31:24Z")

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Thankyou that fixed it

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 4:52am UTC](https://forums.ankiweb.net/t/i-need-help-please/12976/7 "2023-05-01T04:52:22Z")

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