# I have this error and don't know what to do:

**URL:** <https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416>\
**Category:** Help\
**Created:** [August 18, 2020, 9:31am UTC](https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416 "2020-08-18T09:31:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![TheHDLawStudent](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/thehdlawstudent/32/1254_2.png) [@TheHDLawStudent](https://forums.ankiweb.net/u/TheHDLawStudent)\
**Post date:** [August 18, 2020, 9:31am UTC](https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416/1 "2020-08-18T09:31:24Z")

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Fehler  
Es ist ein Fehler aufgetreten. Bitte starten Sie Anki neu und halten Sie während des Startvorgangs die Umschalttaste gedrückt, damit Anki die installierten Erweiterungen temporär deaktiviert.  
Wenn das Problem nur auftritt, wenn die Erweiterungen aktiviert sind, dann benutzen Sie bitte den Menueintrag Extras \> Erweiterungen um die problembehaftete Erweiterung durch selektives Deaktivieren herauszufinden.  
Wenn Sie die entsprechende Erweiterung herausgefunden haben, dann bitten wir, dass Sie sich mit einem entsprechenden Problembericht an die Support-Seite für Erweiterungen wenden, damit der Fehler behoben werden kann.  
Debuginformationen:  
Anki 2.1.29 (bbff62bf) Python 3.8.0 Qt 5.14.1 PyQt 5.14.1  
Platform: Windows 10  
Flags: frz=True ao=True sv=1  
Add-ons, last update check: 2020-08-18 11:18:46

Caught exception:  
Traceback (most recent call last):  
File “aqt\webview.py”, line 490, in handler  
File “aqt\editor.py”, line 479, in   
File “aqt\browser.py”, line 862, in   
File “\<C:\Program Files\Anki\decorator.pyc:decorator-gen-2\>”, line 2, in \_onRowChanged  
File “lib\site-packages\anki\hooks.py”, line 638, in decorator\_wrapper  
File “lib\site-packages\anki\hooks.py”, line 630, in repl  
File “C:\Users\Test\AppData\Roaming\Anki2\addons21\225180905\browser\_search\_highlight\_results.py”, line 73, in onRowChanged  
tokens = Finder(self.col).\_tokenize(txt)  
AttributeError: ‘Finder’ object has no attribute ‘\_tokenize’

I think I figured out that it is something with the following add-on: [https://ankiweb.net/shared/info/1439937507](https://ankiweb.net/shared/info/1439937507)

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [August 18, 2020, 9:59am UTC](https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416/2 "2020-08-18T09:59:27Z")

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If the add-on is up to date, you’ll need to disable it until they resolve the issue.

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**Author:** ![TheHDLawStudent](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/thehdlawstudent/32/1254_2.png) [@TheHDLawStudent](https://forums.ankiweb.net/u/TheHDLawStudent)\
**Post date:** [August 18, 2020, 10:10am UTC](https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416/3 "2020-08-18T10:10:33Z")

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I deleted the add-on and downloaded and installed it again. Now it is working.

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**Author:** ![Hassan](https://avatars.discourse-cdn.com/v4/letter/h/7993a0/32.png) [@Hassan](https://forums.ankiweb.net/u/Hassan)\
**Post date:** [April 16, 2022, 12:27am UTC](https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416/4 "2022-04-16T00:27:28Z")

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Ich habe das Problem immer noch, wie kann ich das Add-On löschen und erneut herunterladen und installiert.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 4:25am UTC](https://forums.ankiweb.net/t/i-have-this-error-and-dont-know-what-to-do/2416/5 "2023-05-01T04:25:10Z")

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