# I can't use the Quizlet to Anki 21 Importer with audio support⁩, it give me 'Anki encountered a problem. Please follow the troubleshooting steps.' **URL:** \ **Category:** Add-ons\ **Created:** [January 26, 2025, 4:14am UTC](https://forums.ankiweb.net/t/i-cant-use-the-quizlet-to-anki-21-importer-with-audio-support-it-give-me-anki-encountered-a-problem-please-follow-the-troubleshooting-steps/54886 "2025-01-26T04:14:53Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Struggling\_Med\_stdnt](https://avatars.discourse-cdn.com/v4/letter/s/3d9bf3/32.png) [@Struggling\_Med\_stdnt](https://forums.ankiweb.net/u/Struggling_Med_stdnt)\ **Post date:** [January 26, 2025, 4:14am UTC](https://forums.ankiweb.net/t/i-cant-use-the-quizlet-to-anki-21-importer-with-audio-support-it-give-me-anki-encountered-a-problem-please-follow-the-troubleshooting-steps/54886/1 "2025-01-26T04:14:53Z")
Anki 24.11 (87ccd24e) (ao) Python 3.9.18 Qt 5.14.2 PyQt 5.14.1 Platform: macOS-10.14.6-x86\_64-i386-64bit Traceback (most recent call last): File “anki.notes”, line 162, in \_field\_index KeyError: ‘FrontText’ The above exception was the direct cause of the following exception: Traceback (most recent call last): File “/Users/shaimaazaied/Library/Application Support/Anki2/addons21/1362209126/ **init**.py”, line 393, in onCode self.createDeck(deck) File “/Users/shaimaazaied/Library/Application Support/Anki2/addons21/1362209126/ **init**.py”, line 440, in createDeck note[“FrontText”] = item[“term”] File “anki.notes”, line 170, in **setitem** File “anki.notes”, line 164, in \_field\_index KeyError: ‘FrontText’ ===Add-ons (active)=== (add-on provided name [Add-on folder, installed at, version, is config changed]) AnkiBrain AnkiChatGPT - GPT-4 GPT 35 with auto-cards and document analysis [‘1915225457’, 2024-09-06T02:58, ‘None’, ‘’] Congrats Confetti [‘206062158’, 2023-01-17T07:02, ‘None’, ‘’] Deck name in title 21 [‘699175524’, 2019-06-01T04:05, ‘None’, ‘’] Enhanced Cloze for Anki 21 [‘1990296174’, 2023-09-10T21:48, ‘None’, ‘’] FSRS Helper Postpone Advance Load Balance Easy Days Disperse Siblings [‘759844606’, 2025-01-24T09:29, ‘None’, ‘’] Image Occlusion Enhanced [‘1374772155’, 2022-04-09T10:15, ‘None’, ‘’] Image Style Editor [‘1593969147’, 2021-12-17T10:01, ‘None’, mod] Large and Colorful Buttons [‘1829090218’, 2018-10-02T20:41, ‘None’, ‘’] Quizlet to Anki 21 Importer with audio support [‘1362209126’, 2024-11-15T12:33, ‘None’, ‘’] ReColor [‘688199788’, 2024-03-03T04:45, ‘3.0’, mod] Review Heatmap [‘1771074083’, 2022-06-30T04:43, ‘None’, ‘’] ===IDs of active AnkiWeb add-ons=== 1362209126 1374772155 1593969147 1771074083 1829090218 1915225457 1990296174 206062158 688199788 699175524 759844606 ===Add-ons (inactive)=== (add-on provided name [Add-on folder, installed at, version, is config changed]) Custom Background Image and Gear Icon [‘1210908941’, 2023-04-19T04:19, ‘None’, ‘’] ---
**Author:** ![Shigeyuki](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/shigeyuki/32/23878_2.png) [@Shigeyuki](https://forums.ankiweb.net/u/Shigeyuki)\ **Post date:** [January 26, 2025, 9:03am UTC](https://forums.ankiweb.net/t/i-cant-use-the-quizlet-to-anki-21-importer-with-audio-support-it-give-me-anki-encountered-a-problem-please-follow-the-troubleshooting-steps/54886/2 "2025-01-26T09:03:42Z")
[anki-quizlet-importer - FAQ](https://github.com/sviatoslav-lebediev/anki-quizlet-importer-extended/wiki/FAQ) > 1. `How to fix an error with KeyError: ‘BackText’ or KeyError: ‘FronText’ text? > > - You should not edit a Basic Quizlet Extended note type. This is the add-on system note type, which uses this note type during the import. Try to rename that note type, and the add-on will re-create it. [More info](https://github.com/sviatoslav-lebediev/anki-quizlet-importer-extended/issues/103#issuecomment-1629578103) Contact the author: [Github Issues](https://github.com/sviatoslav-lebediev/anki-quizlet-importer-extended/issues) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [February 25, 2025, 9:04am UTC](https://forums.ankiweb.net/t/i-cant-use-the-quizlet-to-anki-21-importer-with-audio-support-it-give-me-anki-encountered-a-problem-please-follow-the-troubleshooting-steps/54886/3 "2025-02-25T09:04:18Z")
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