# Help needed installing anki on xubuntu \[linux\] **URL:** https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764 **Category:** Help **Created:** [March 24, 2024, 3:14pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764 "2024-03-24T15:14:35Z") **Posts on this page:** 8 **Page:** 1
### Author: ![tracker](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@tracker](https://forums.ankiweb.net/u/tracker) #### Post date: [March 24, 2024, 3:14pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/1 "2024-03-24T15:14:35Z")
Hiya all, I’m on Xubuntu linux, trying to install [Qt6] Anki following the official instructions. Installs fine. When I go to launch it (from terminal), I get this: > anki > Anki starting… > Initial setup… > Preparing to run… > File “”, line 1, in > File “aqt”, line 509, in run > File “aqt”, line 583, in \_run > File “aqt.profiles”, line 139, in setupMeta > File “aqt.profiles”, line 421, in \_loadMeta > resetting corrupt \_global > Qt warning: QGuiApplication::setDesktopFileName: the specified desktop file name ends with .desktop. For compatibility reasons, the .desktop suffix will be removed. Please specify a desktop file name without .desktop suffix > Qt warning: From 6.5.0, xcb-cursor0 or libxcb-cursor0 is needed to load the Qt xcb platform plugin. > Qt info: Could not load the Qt platform plugin “xcb” in “” even though it was found. > Qt fatal: This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem. > Available platform plugins are: offscreen, wayland, wayland-egl, vkkhrdisplay, minimalegl, linuxfb, vnc, eglfs, minimal, xcb. What should I do? Oh, and yes, I did do: > sudo apt install libxcb-xinerama0 libxcb-cursor0 libnss3 Any help much appreciated. ---
### Author: ![stupid](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/stupid/32/8890_2.png) [@stupid](https://forums.ankiweb.net/u/stupid) #### Post date: [March 24, 2024, 4:15pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/2 "2024-03-24T16:15:37Z")
> [@tracker](#): > > Qt info: Could not load the Qt platform plugin “xcb” in “” even though it was found. This is the important part. I’m guessing that you’re using xfce because you’re on Xubuntu. I searched for xfce and found a user with the same error as above, but on Debian: [Anki 23.12.1 fail to start in Debian 12](https://forums.ankiweb.net/t/anki-23-12-1-fail-to-start-in-debian-12/42129) [Dae](https://forums.ankiweb.net/u/dae) linked to this page: [Missing Libraries - Anki Manual](https://docs.ankiweb.net/platform/linux/missing-libraries.html). It says to launch with `QT_DEBUG_PLUGINS=1 anki` to add debug output in order to see which library is missing. In that user’s case, dae saw that `libxcb-icccm.so.4` was missing via the end of the last line starting with `Qt debug:` > [@Anki 23.12.1 fail to start in Debian 12](https://forums.ankiweb.net/t/anki-23-12-1-fail-to-start-in-debian-12/42129/4): > > ```auto > Qt debug: QLibraryPrivate::loadPlugin failed on "/usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so" : "Cannot load library /usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so: (libxcb-icccm.so.4: cannot open shared object file: No such file or directory)" > > ``` and a search for the required package gave `libxcb-icccm4`: > [@Anki 23.12.1 fail to start in Debian 12](https://forums.ankiweb.net/t/anki-23-12-1-fail-to-start-in-debian-12/42129/5): > > ```auto > % apt search libxcb-icccm > Sorting... Done > Full Text Search... Done > libxcb-icccm4/stable,stable,now 0.4.1-1.1 amd64 [installed] > utility libraries for X C Binding -- icccm > > ``` I’d still try to follow those steps instead of going straight to installing the package. Try to find a similar error message using `QT_DEBUG_PLUGINS=1 anki` and then find out what package provides/owns the missing library. In case the `apt search` command shown above doesn’t work for you, I did a few searches. On my OS, the search I’d use is ~~`pacman -Qo `~~ `pacman -F ` to find which package owns it. This page gives the equivalent in Debian/Ubuntu: [pacman/Rosetta - ArchWiki](https://wiki.archlinux.org/title/Pacman/Rosetta) > **pacman -Qo equivalents likely incorrect in this case, see edit below** > > ```bash > dpkg -S > > ``` > > OR > > ```bash > dlocate > > ``` Edit: I tested. `libxcb-icccm.so.4` showed up by using `pacman -F`, not `pacman -Qo`. So the command in that case would be: ```bash apt-file search ``` Man pages: [dpkg](https://manpages.ubuntu.com/manpages/noble/en/man1/dpkg.1.html) [dlocate](https://manpages.ubuntu.com/manpages/noble/en/man1/dlocate.1.html) [apt-file](https://manpages.ubuntu.com/manpages/noble/man1/apt-file.1.html) ---
### Author: ![tracker](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@tracker](https://forums.ankiweb.net/u/tracker) #### Post date: [March 24, 2024, 7:32pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/3 "2024-03-24T19:32:00Z")
Thanks for the reply. So, I ran `QT_DEBUG_PLUGINS=1 anki` and got this: > Qt debug: Got keys from plugin meta data QList(“xcb”) > Qt debug: checking directory path “/usr/local/share/anki/platforms” … > Qt debug: “/usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so” cannot load: Cannot load library /usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so: (libxkbcommon-x11.so.0: cannot open shared object file: No such file or directory) > Qt debug: QLibraryPrivate::loadPlugin failed on “/usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so” : “Cannot load library /usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so: (libxkbcommon-x11.so.0: cannot open shared object file: No such file or directory)” > Qt warning: From 6.5.0, xcb-cursor0 or libxcb-cursor0 is needed to load the Qt xcb platform plugin. > Qt info: Could not load the Qt platform plugin “xcb” in “” even though it was found. > Qt fatal: This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem. I’ve tried searching for `libxkbcommon-x11.so.0` without luck, though I don’t really know what I’m doing. What should I do next? ---
### Author: ![stupid](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/stupid/32/8890_2.png) [@stupid](https://forums.ankiweb.net/u/stupid) #### Post date: [March 24, 2024, 7:44pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/4 "2024-03-24T19:44:54Z")
The [Xubuntu releases page](https://xubuntu.org/releases/) has two versions listed, Mantic (23.10) and Jammy (22.04). But I think what version you have doesn’t matter in this case. Using Ubuntu’s [package search](https://packages.ubuntu.com), I found `libxkbcommon-x11.so.0` in the ` libxkbcommon-x11-0` package for both. - Results for Mantic: [Ubuntu – Package Contents Search Results -- libxkbcommon-x11.so.0](https://packages.ubuntu.com/search?searchon=contents&keywords=libxkbcommon-x11.so.0&mode=filename&suite=mantic&arch=any) - Results for Jammy: [Ubuntu – Package Contents Search Results -- libxkbcommon-x11.so.0](https://packages.ubuntu.com/search?searchon=contents&keywords=libxkbcommon-x11.so.0&mode=filename&suite=jammy&arch=any) This command should install it for you: `sudo apt install libxkbcommon-x11-0` And hopefully Anki should start after that. ---
### Author: ![tracker](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@tracker](https://forums.ankiweb.net/u/tracker) #### Post date: [March 25, 2024, 12:57pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/5 "2024-03-25T12:57:16Z")
Hi again, Thanks, I installed `libxkbcommon-x11-0`, but anki still won’t run. Here’s the output from `QT_DEBUG_PLUGINS=1 anki` now: > Qt debug: Got keys from plugin meta data QList(“xcb”) > Qt debug: checking directory path “/usr/local/share/anki/platforms” … > Qt debug: “/usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so” cannot load: Cannot load library /usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so: (libxcb-icccm.so.4: cannot open shared object file: No such file or directory) > Qt debug: QLibraryPrivate::loadPlugin failed on “/usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so” : “Cannot load library /usr/local/share/anki/lib/PyQt6/Qt6/plugins/platforms/libqxcb.so: (libxcb-icccm.so.4: cannot open shared object file: No such file or directory)” > Qt warning: From 6.5.0, xcb-cursor0 or libxcb-cursor0 is needed to load the Qt xcb platform plugin. > Qt info: Could not load the Qt platform plugin “xcb” in “” even though it was found. > Qt fatal: This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem. I’m afraid I need to ask for more help. I’ve tried searching that ubuntu packages list, without much success. Oh, and I’m on Xubuntu 22.04. ---
### Author: ![stupid](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/stupid/32/8890_2.png) [@stupid](https://forums.ankiweb.net/u/stupid) #### Post date: [March 25, 2024, 1:12pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/6 "2024-03-25T13:12:23Z")
> [@tracker](#): > > I’ve tried searching that ubuntu packages list, without much success. It’s the second search field available since we’re searching for package contents. I should’ve made that more clear. Here’s a picture of my search on [that search page](https://packages.ubuntu.com): ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/5/0/508826aa8f12c9978531a6fba72a89a4e5db002a.png) I selected Jammy since you’re on 22.04. Results page: [Ubuntu – Package Contents Search Results -- libxcb-icccm.so.4](https://packages.ubuntu.com/search?searchon=contents&keywords=libxcb-icccm.so.4&mode=filename&suite=jammy&arch=any) The next package to install is `libxcb-icccm4`. ---
### Author: ![tracker](https://avatars.discourse-cdn.com/v4/letter/t/b5a626/32.png) [@tracker](https://forums.ankiweb.net/u/tracker) #### Post date: [March 25, 2024, 4:28pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/7 "2024-03-25T16:28:45Z")
Ok, I installed `libxcb-icccm4`, still problems launching. Then I repeated `QT_DEBUG_PLUGINS=1 anki`, and successfully searched for `libxcb-keysyms.so.1`, found and installed `libxcb-keysyms1`. Success! Anki is now launching and running fine, I’ve downloaded all my cards and can verify that everything is working as it should. Arigato @stupid, you’ve been extremely helpful and prompt. Couldn’t have done it without your help. ---
### Author: ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system) #### Post date: [April 24, 2024, 4:29pm UTC](https://forums.ankiweb.net/t/help-needed-installing-anki-on-xubuntu-linux/42764/8 "2024-04-24T16:29:06Z")
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