Help! After update trouble synching

Shared Decks
1

I use both my computer and the app on my iphone to use my anki cards. I just installed the new update (2.1.29) and have been having major issues with it in regards to syncing. When I try to synch my computer it says “Please use the Check Database function, then sync again. If problems persist, please use a full sync in the preference screen.”
I have tried the Check Database function, I have tried restarting my computer, uninstalling and reinstalling, but this problem remains. Any suggestions?

Thanks you!

2

Did you use the full sync option (The one labeled On next sync, force changes in one direction) in the preferences as the message suggests?

3

Also, don’t post questions in the Shared Decks category as they are unlikely to be seen.