# Forgetting curve not showing up in card info in anki 24.11 **URL:** \ **Category:** Help\ **Created:** [December 13, 2024, 4:21am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146 "2024-12-13T04:21:50Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![lerning](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lerning](https://forums.ankiweb.net/u/lerning)\ **Post date:** [December 13, 2024, 4:21am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/1 "2024-12-13T04:21:50Z")
I just updated to anki 24.11 apple silicon. Replaced my old version of anki. Double checked my version in the “about” section. But there’s no forgetting curve in my card info when I’m doing cards! I have fsrs on, have had it on for a couple months now. Help! Has anyone else had this issue and were able to resolve it? ![card info](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/f/f/ffaa8498025a423b302fea5eb2d6e3ab9d0addd7.jpeg) ![image](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/c/d/cd526a0b9846f674fd0e2ef5e0467e0cac81d94b.png) ---
**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\ **Post date:** [December 13, 2024, 5:03am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/2 "2024-12-13T05:03:16Z")
Can you share a screenshot of the card info screen? ---
**Author:** ![lerning](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lerning](https://forums.ankiweb.net/u/lerning)\ **Post date:** [December 13, 2024, 5:23am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/3 "2024-12-13T05:23:13Z")
updated, thank you for helping me investigate ---
**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\ **Post date:** [December 13, 2024, 5:26am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/4 "2024-12-13T05:26:11Z")
Do you have any add-ons that are modifying this page? The card info is missing FSRS memory states which might be caused by some add-on but if not, try optimising this preset. ---
**Author:** ![lerning](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lerning](https://forums.ankiweb.net/u/lerning)\ **Post date:** [December 13, 2024, 5:40am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/5 "2024-12-13T05:40:53Z")
interesting. i attached a sc of my add ons. i don’t think i’ve downloaded any that are directly meant to modify that page. but another may be inadvertently affecting it? ---
**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\ **Post date:** [December 13, 2024, 5:42am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/6 "2024-12-13T05:42:39Z")
Did you try to optimise? As for the add-ons, disable half of them and check if the card info screen changes. Then try disabling the other half and so on. ---
**Author:** ![lerning](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lerning](https://forums.ankiweb.net/u/lerning)\ **Post date:** [December 13, 2024, 5:43am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/7 "2024-12-13T05:43:58Z")
yes, i optimized and saved it after the update and before posting here ---
**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\ **Post date:** [December 13, 2024, 5:55am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/8 "2024-12-13T05:55:53Z")
> Please close Anki, then open it in safe mode by holding down the Shift key while starting Anki. Keep holding Shift down until the on-screen message informs you that Anki has started in safe mode. > > If the problem goes away, that indicates an add-on is causing the problem. Remove any add-ons you don’t need, and disable half of the others. If the problem continues, try the other half. Repeat the process until you’ve figured out which add-on is causing the problem. Then please report the issue to the add-on author, using the Copy Debug Info button, and pasting that into the report. Ref: [Troubleshooting - Anki Manual](http://docs.ankiweb.net/troubleshooting.html) ---
**Author:** ![lerning](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@lerning](https://forums.ankiweb.net/u/lerning)\ **Post date:** [December 13, 2024, 6:12am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/9 "2024-12-13T06:12:20Z")
solved!!! it was my modification to the settings of the “advanced review bottom bar” add on that caused it. i had changed the shortcut of the info bar to be “i” which overrode the default pop up of the anki info page. the add on hasn’t updated to support the chart yet. when i reenabled the add on it changed back to its default settings, which is having its card pop up shortcut as f4. pressing “i” opened up another info page i had never seen before. that’s how i realized the info bar was not anki’s default screen which i had thought it was !! thank you so much for your help you are awesome ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [January 12, 2025, 6:12am UTC](https://forums.ankiweb.net/t/forgetting-curve-not-showing-up-in-card-info-in-anki-24-11/53146/10 "2025-01-12T06:12:36Z")
Closed on January 12, 2025, 6:12am UTC This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.