# Export not working

**URL:** <https://forums.ankiweb.net/t/export-not-working/18970>\
**Category:** Help\
**Created:** [April 10, 2022, 10:20pm UTC](https://forums.ankiweb.net/t/export-not-working/18970 "2022-04-10T22:20:15Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![14luvy11](https://avatars.discourse-cdn.com/v4/letter/1/839c29/32.png) [@14luvy11](https://forums.ankiweb.net/u/14luvy11)\
**Post date:** [April 10, 2022, 10:20pm UTC](https://forums.ankiweb.net/t/export-not-working/18970/1 "2022-04-10T22:20:15Z")

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I have been using Anki for over a year but sometime last month, I suddenly noticed I am unable to export Anki decks to a .apkg file anymore. I find this a useful way to create a backup file but am now unable to do so.  
I have tried ‘Tools \> Check Database’ but that didn’t help.

Here is the error report:

Anki 2.1.49 (dc80804a) Python 3.8.6 Qt 5.14.2 PyQt 5.14.2  
Platform: Windows 10  
Flags: frz=True ao=False sv=2  
Add-ons, last update check: 2022-04-10 16:18:49

Caught exception:  
Traceback (most recent call last):  
File “aqt\taskman.py”, line 101, in \_on\_closures\_pending  
File “aqt\taskman.py”, line 71, in   
File “aqt\exporting.py”, line 173, in on\_done  
File “concurrent\futures\_base.py”, line 432, in result  
File “concurrent\futures\_base.py”, line 388, in \__get\_result  
File “concurrent\futures\thread.py”, line 57, in run  
File “aqt\exporting.py”, line 167, in do\_export  
File “anki\exporting.py”, line 342, in exportInto  
File “anki\exporting.py”, line 350, in doExport  
File “anki\exporting.py”, line 253, in exportInto  
File “anki\models.py”, line 539, in update  
File “anki\_backend\generated.py”, line 450, in add\_or\_update\_notetype  
File "anki\_backend\_init_.py", line 131, in \_run\_command  
anki.errors.TemplateError: Card template ⁨1⁩ in notetype ‘⁨Cloze (overlapping)-b3cf6⁩’ has a problem.  
See the preview for more information.

I would appreciate any help. Thanks!

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**Author:** ![cqg](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@cqg](https://forums.ankiweb.net/u/cqg)\
**Post date:** [April 11, 2022, 4:37am UTC](https://forums.ankiweb.net/t/export-not-working/18970/2 "2022-04-11T04:37:59Z")

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What does the preview for Card template ⁨1⁩ in notetype ‘⁨Cloze (overlapping) say?

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**Author:** ![14luvy11](https://avatars.discourse-cdn.com/v4/letter/1/839c29/32.png) [@14luvy11](https://forums.ankiweb.net/u/14luvy11)\
**Post date:** [April 11, 2022, 2:53pm UTC](https://forums.ankiweb.net/t/export-not-working/18970/3 "2022-04-11T14:53:22Z")

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Hi,  
I am not sure how to screenshot the preview, but I have transferred all the cloze (overlapping) cards to a new profile using a new anki account, and managed to export all the remaining cards. This has made me feel a lot more secure. Thanks for your help!

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [April 13, 2022, 4:01am UTC](https://forums.ankiweb.net/t/export-not-working/18970/4 "2022-04-13T04:01:08Z")

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Some more info for people who stumble across this in the future: [Checks and Errors - Anki Manual](https://docs.ankiweb.net/templates/errors.html)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 4:25am UTC](https://forums.ankiweb.net/t/export-not-working/18970/5 "2023-05-01T04:25:54Z")

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