# Error with syncing

**URL:** <https://forums.ankiweb.net/t/error-with-syncing/68554>\
**Category:** Syncing & AnkiWeb\
**Created:** [January 31, 2026, 12:30am UTC](https://forums.ankiweb.net/t/error-with-syncing/68554 "2026-01-31T00:30:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![awan](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@awan](https://forums.ankiweb.net/u/awan)\
**Post date:** [January 31, 2026, 12:30am UTC](https://forums.ankiweb.net/t/error-with-syncing/68554/1 "2026-01-31T00:30:02Z")

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I have been trying to sync my decks but everytime an error pops up and asks to contact support , i have followed all the steps of trouble shooting but it didnt resolve

 ![Screenshot 2026-01-31 at 5.29.25 AM](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/1/3/13822282d2fd3756ade553203b801811920863eb.png)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [March 2, 2026, 12:30am UTC](https://forums.ankiweb.net/t/error-with-syncing/68554/2 "2026-03-02T00:30:38Z")

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Closed on March 2, 2026, 12:30am UTC

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