# Error if i want to create a new card

**URL:** <https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124>\
**Category:** Help\
**Created:** [October 22, 2025, 6:48pm UTC](https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124 "2025-10-22T18:48:01Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![the\_basile](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@the\_basile](https://forums.ankiweb.net/u/the_basile)\
**Post date:** [October 22, 2025, 6:48pm UTC](https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124/1 "2025-10-22T18:48:01Z")

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Hello,  
since yesterday my Anki shows this, if i want to add card to my desks:

Anki 25.09.2 (3890e12c) (ao)  
Python 3.13.5 Qt 6.9.1 PyQt 6.9.1  
Platform: Windows-11-10.0.26200-SP0

Traceback (most recent call last):  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\webview.py”, line 188, in cmd  
return json.dumps(self.onCmd(str))  
~~~~~~~~~~ ^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\webview.py”, line 275, in \_onCmd  
return self.\_onBridgeCmd(str)  
~~~~~~~~~~~~~~~~~ ^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\webview.py”, line 806, in \_onBridgeCmd  
return self.onBridgeCmd(cmd)  
~~~~~~~~~~~~~~~~ ^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\toolbar.py”, line 430, in \_linkHandler  
self.link\_handlers[link]()  
~~~~~~~~~~~~~~~~~~~~~~~~ ^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\toolbar.py”, line 445, in \_addLinkHandler  
self.mw.onAddCard()  
~~~~~~~~~~~~~~~~~ ^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\main.py”, line 1284, in onAddCard  
aqt.dialogs.open(“AddCards”, self)  
~~~~~~~~~~~~~~~~ ^^^^^^^^^^^^^^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\__init_\_.py”, line 151, in open  
instance = creator(\*args, \*\*kwargs)  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addcards.py”, line 53, in \__init_\_  
self.\_load\_new\_note()  
~~~~~~~~~~~~~~~~~~~ ^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addcards.py”, line 231, in \_load\_new\_note  
self.setAndFocusNote(note)  
~~~~~~~~~~~~~~~~~~~~ ^^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\addcards.py”, line 159, in setAndFocusNote  
self.editor.set\_note(note, focusTo=0)  
~~~~~~~~~~~~~~~~~~~~ ^^^^^^^^^^^^^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\editor.py”, line 548, in set\_note  
self.loadNote(focusTo=focusTo)  
~~~~~~~~~~~~~ ^^^^^^^^^^^^^^^^^  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\aqt\editor.py”, line 618, in loadNote  
io\_field\_indices = self.mw.backend.get\_image\_occlusion\_fields(self.note.mid)  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\anki\_backend\_generated.py”, line 1951, in get\_image\_occlusion\_fields  
raw\_bytes = self.\_run\_command(35, 2, message.SerializeToString())  
File “C:\Users\Elisabeth Trautmann\AppData\Local\AnkiProgramFiles\.venv\Lib\site-packages\anki\_backend.py”, line 171, in \_run\_command  
raise backend\_exception\_to\_pylib(err)  
anki.errors.InvalidInput: Bitte nutzen Sie die Aktion „Datenbank überprüfen“ und versuchen Sie es anschließend erneut.

===Add-ons (active)===  
(add-on provided name [Add-on folder, installed at, version, is config changed])  
AMBOSS add-on [‘0amboss\_addon’, 2024-08-05T16:24, ‘None’, ‘’]  
Deck name in title 21 [‘699175524’, 2019-06-01T03:05, ‘None’, ‘’]  
Duplicate and Reorder [‘1114271285’, 2023-08-27T22:55, ‘None’, ‘’]  
Notion Toggles Loader [‘1940767534’, 2023-04-26T10:55, ‘None’, ‘’]  
Review Heatmap [‘1771074083’, 2022-06-30T03:43, ‘None’, ‘’]  
True Retention [‘613684242’, 2017-11-19T21:43, ‘None’, ‘’]

===IDs of active AnkiWeb add-ons===  
1114271285 1771074083 1940767534 613684242 699175524

===Add-ons (inactive)===  
(add-on provided name [Add-on folder, installed at, version, is config changed])  
Image Occlusion Enhanced [‘1374772155’, 2022-04-09T09:15, ‘None’, ‘’]

What can I do.

I already deinstalled Image Occlusion Enhanced and installed it again, but it didnt work.

Pleas help. It is urgend.

Best regards

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<div class="post-metadata">

**Author:** ![Anon\_0000](https://avatars.discourse-cdn.com/v4/letter/a/c67d28/32.png) [@Anon\_0000](https://forums.ankiweb.net/u/Anon_0000)\
**Post date:** [October 22, 2025, 6:49pm UTC](https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124/2 "2025-10-22T18:49:14Z")

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> [@the\_basile](#):
>
> Bitte nutzen Sie die Aktion „Datenbank überprüfen“ und versuchen Sie es anschließend erneut.

Have you tried this? And all the other things in [Troubleshooting - Anki Manual](https://docs.ankiweb.net/troubleshooting.html)?

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<div class="post-metadata">

**Author:** ![the\_basile](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@the\_basile](https://forums.ankiweb.net/u/the_basile)\
**Post date:** [October 23, 2025, 4:27am UTC](https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124/3 "2025-10-23T04:27:41Z")

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Yes more than once

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<div class="post-metadata">

**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [October 24, 2025, 1:03am UTC](https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124/4 "2025-10-24T01:03:30Z")

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What happened when you tried the Troubleshooting Checklist?

Can you give us the exact steps of what to do to reproduce the error? That includes whether it is only happening with certain note types, and at exactly what point the error happens.

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<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [November 23, 2025, 1:03am UTC](https://forums.ankiweb.net/t/error-if-i-want-to-create-a-new-card/67124/5 "2025-11-23T01:03:56Z")

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Closed on November 23, 2025, 1:03am UTC

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