# Encoding problem with new Anki Version

**URL:** <https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280>\
**Category:** Help\
**Created:** [March 29, 2026, 8:59am UTC](https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280 "2026-03-29T08:59:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![simsamjj](https://avatars.discourse-cdn.com/v4/letter/s/58f4c7/32.png) [@simsamjj](https://forums.ankiweb.net/u/simsamjj)\
**Post date:** [March 29, 2026, 8:59am UTC](https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280/1 "2026-03-29T08:59:35Z")

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Hi,  
I have used Anki for years and never had a problem. Now, I just downloaded the latest Anki desktop version (25.09) and I am getting this strange encoding problem on the card detail view. The card overview table is fine - see screenshot.

Thanks for your help,

Sim

 ![Bildschirmfoto 2026-03-29 um 10.46.40](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/d/a/da5e2c990e4fca68f285d3ec33b04044aa7a293d.jpeg)

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**Author:** ![simsamjj](https://avatars.discourse-cdn.com/v4/letter/s/58f4c7/32.png) [@simsamjj](https://forums.ankiweb.net/u/simsamjj)\
**Post date:** [March 29, 2026, 10:01am UTC](https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280/2 "2026-03-29T10:01:44Z")

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Update: I solved the problem by setting the font from “Arial” to “Hiragino Sans“ everywhere, espacially in every field of my note types. I don’t know if that’s the best solution, but maybe this info helps someone encountering a similar problem.

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**Author:** ![BenJamesBen](https://avatars.discourse-cdn.com/v4/letter/b/13edae/32.png) [@BenJamesBen](https://forums.ankiweb.net/u/BenJamesBen)\
**Post date:** [March 29, 2026, 12:26pm UTC](https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280/3 "2026-03-29T12:26:32Z")

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Apparently, there’s a macOS issue where the Arial font somehow gets broken. You might also want to try removing the Arial font files and then restoring fonts: [Latest macOS font compatibility - #8 by PeterH](https://forums.ankiweb.net/t/latest-macos-font-compatibility/66839/8)

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**Author:** ![simsamjj](https://avatars.discourse-cdn.com/v4/letter/s/58f4c7/32.png) [@simsamjj](https://forums.ankiweb.net/u/simsamjj)\
**Post date:** [March 29, 2026, 2:40pm UTC](https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280/4 "2026-03-29T14:40:43Z")

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Thanks so much for your answer. I didn’t find any of this when trying to search for an answer…  
Yup, this completely solved the problem (there were still some question marks left on my kanji’s stroke order diagram). After resetting the macOS system fonts, it works again.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [April 28, 2026, 2:41pm UTC](https://forums.ankiweb.net/t/encoding-problem-with-new-anki-version/69280/5 "2026-04-28T14:41:18Z")

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