# Downloaded Anki deck won't open but I have the latest version

**URL:** <https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526>\
**Category:** Help\
**Created:** [October 9, 2024, 11:59pm UTC](https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526 "2024-10-09T23:59:54Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![reema](https://avatars.discourse-cdn.com/v4/letter/r/8e7dd6/32.png) [@reema](https://forums.ankiweb.net/u/reema)\
**Post date:** [October 9, 2024, 11:59pm UTC](https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526/1 "2024-10-09T23:59:54Z")

</div>

I have the latest Anki version downloaded (Version ⁨24.06.3 (d678e393)⁩  
Python 3.9.18 Qt 6.6.2 PyQt 6.6.1). My friend has created a deck that she is happy to share with me so I have downloaded it on my laptop but it will not open in Anki.

The error message “Unable to read file. It probably requires a newer version of Anki to import” but I do have the latest version and I have tried uninstalling and reinstalling the app, as well as restarting my computer.

I have also tried opening while holding shift to disable Add-ons and this did not help.

Other people have been able to download and use this deck so I’m not sure what the issue is on my end.

Does anyone have an idea of what’s going on or what I should try?

---

<div class="post-metadata">

**Author:** ![sorata](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/sorata/32/34115_2.png) [@sorata](https://forums.ankiweb.net/u/sorata)\
**Post date:** [October 10, 2024, 6:44am UTC](https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526/2 "2024-10-10T06:44:24Z")

</div>

Might be your friend’s Anki version. Can you ask them to update and export again?

---

<div class="post-metadata">

**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [October 12, 2024, 10:19am UTC](https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526/3 "2024-10-12T10:19:23Z")

</div>

Please make sure the legacy import/export code is not enabled in the preferences screen.

---

<div class="post-metadata">

**Author:** ![reema](https://avatars.discourse-cdn.com/v4/letter/r/8e7dd6/32.png) [@reema](https://forums.ankiweb.net/u/reema)\
**Post date:** [October 13, 2024, 4:56am UTC](https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526/4 "2024-10-13T04:56:14Z")

</div>

that worked, thank you so much!

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [November 12, 2024, 4:56am UTC](https://forums.ankiweb.net/t/downloaded-anki-deck-wont-open-but-i-have-the-latest-version/50526/5 "2024-11-12T04:56:50Z")

</div>

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.