# Difficulty syncing between laptop and Ankiweb

**URL:** <https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428>\
**Category:** Help\
**Created:** [July 13, 2022, 12:36pm UTC](https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428 "2022-07-13T12:36:59Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![emilyphans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/emilyphans/32/10250_2.png) [@emilyphans](https://forums.ankiweb.net/u/emilyphans)\
**Post date:** [July 13, 2022, 12:36pm UTC](https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428/1 "2022-07-13T12:36:59Z")

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When i log into anki web it says that I have no decks created in my account. I’m not sure if I’m using a different “profile” within my laptop but I would like to sync the decks I used on my laptop to my phone and iPad. I’ve tried syncing and looking into sharing decks but I don’t know how to navigate it to do so

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**Author:** ![01101](https://avatars.discourse-cdn.com/v4/letter/0/f9ae1b/32.png) [@01101](https://forums.ankiweb.net/u/01101)\
**Post date:** [July 13, 2022, 3:00pm UTC](https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428/2 "2022-07-13T15:00:51Z")

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You can see what e-mail you’re currently using on Anki Desktop going to “Tools,” “Preferences” and then “Network”.

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**Author:** ![BlackBeans](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/blackbeans/32/2283_2.png) [@BlackBeans](https://forums.ankiweb.net/u/BlackBeans)\
**Post date:** [July 13, 2022, 4:11pm UTC](https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428/3 "2022-07-13T16:11:37Z")

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Shared decks is something unrelated to syncing (it’s a feature that allows you to share your decks with other people). As @01101 pointed out, be sure to be logged in with the same account (ie, the same email address) on your devices, then sync your laptop, then your other devices.

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [July 17, 2022, 12:19am UTC](https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428/4 "2022-07-17T00:19:24Z")

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It looks like you’ve got things set up now, but if you’re still having trouble, this intro video shows how syncing between devices can be set up: [Syncing in Anki: Getting Started - YouTube](https://www.youtube.com/watch?v=YkiM4DPzSVc&list=PLGgmaKOIHykFoomqkBJAyGiDQ2kyiuTao)

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [May 1, 2023, 4:10am UTC](https://forums.ankiweb.net/t/difficulty-syncing-between-laptop-and-ankiweb/21428/5 "2023-05-01T04:10:06Z")

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