# Desktop App Sync Failure - Email Confirmation Requested

**URL:** <https://forums.ankiweb.net/t/desktop-app-sync-failure-email-confirmation-requested/70504>\
**Category:** Syncing & AnkiWeb\
**Created:** [July 22, 2026, 6:59pm UTC](https://forums.ankiweb.net/t/desktop-app-sync-failure-email-confirmation-requested/70504 "2026-07-22T18:59:45Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![nw\_anki](https://avatars.discourse-cdn.com/v4/letter/n/85e7bf/32.png) [@nw\_anki](https://forums.ankiweb.net/u/nw_anki)\
**Post date:** [July 22, 2026, 6:59pm UTC](https://forums.ankiweb.net/t/desktop-app-sync-failure-email-confirmation-requested/70504/1 "2026-07-22T18:59:45Z")

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Anki Desktop keeps showing ‘email needs to be (re)confirmed’ even though the email matches exactly and I’m logged in fine on [ankiweb.net](http://ankiweb.net). No resend option appears, and nothing is in spam.

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**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\
**Post date:** [July 22, 2026, 8:42pm UTC](https://forums.ankiweb.net/t/desktop-app-sync-failure-email-confirmation-requested/70504/2 "2026-07-22T20:42:03Z")

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Your email address needs to be reconfirmed annually. [Email verification - Anki FAQs](https://faqs.ankiweb.net/email-verification.html)

I’m looking at the AnkiWeb account for the email address you used to post here. It was last verified in 2021 when it was created, and has been inactive since 2022.

It didn’t show any signs of recent email activity, but I just triggered a verification email to send, and our system shows that was delivered successfully. Follow the directions in that email to verify your address, and you’ll be able to use your account again.

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [August 21, 2026, 8:42pm UTC](https://forums.ankiweb.net/t/desktop-app-sync-failure-email-confirmation-requested/70504/3 "2026-08-21T20:42:42Z")

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