# Crash "Processing"

**URL:** <https://forums.ankiweb.net/t/crash-processing/37350>\
**Category:** Help\
**Created:** [November 18, 2023, 5:37pm UTC](https://forums.ankiweb.net/t/crash-processing/37350 "2023-11-18T17:37:29Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![JerryS](https://avatars.discourse-cdn.com/v4/letter/j/8c91f0/32.png) [@JerryS](https://forums.ankiweb.net/u/JerryS)\
**Post date:** [November 18, 2023, 5:37pm UTC](https://forums.ankiweb.net/t/crash-processing/37350/1 "2023-11-18T17:37:29Z")

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While using decks, I may want to edit a certain card. In doing so, the app crashes and shows an endless “processing.” Oddly, then I restart Anki, and perform card edits, it works fine. It’s just the first attempted edit that crashes it.

Anyone have any ideas as to what may be causing this and a fix for it?

Jerry

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**Author:** ![NameLessGO](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/namelessgo/32/34298_2.png) [@NameLessGO](https://forums.ankiweb.net/u/NameLessGO)\
**Post date:** [November 18, 2023, 11:41pm UTC](https://forums.ankiweb.net/t/crash-processing/37350/2 "2023-11-18T23:41:10Z")

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See [When problems occur - Frequently Asked Questions](https://faqs.ankiweb.net/when-problems-occur.html)

Also, which anki version? Windows?

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**Author:** ![JerryS](https://avatars.discourse-cdn.com/v4/letter/j/8c91f0/32.png) [@JerryS](https://forums.ankiweb.net/u/JerryS)\
**Post date:** [November 19, 2023, 7:18pm UTC](https://forums.ankiweb.net/t/crash-processing/37350/3 "2023-11-19T19:18:04Z")

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Windows 11.  
Version ⁨2.1.65 (aa9a734f)⁩  
Python 3.9.15 Qt 5.15.2 PyQt 5.15.5

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**Author:** ![dae](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/dae/32/65_2.png) [@dae](https://forums.ankiweb.net/u/dae)\
**Post date:** [November 20, 2023, 4:47am UTC](https://forums.ankiweb.net/t/crash-processing/37350/4 "2023-11-20T04:47:27Z")

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Please try all the steps on the page linked above.

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<div class="post-metadata">

**Author:** ![JerryS](https://avatars.discourse-cdn.com/v4/letter/j/8c91f0/32.png) [@JerryS](https://forums.ankiweb.net/u/JerryS)\
**Post date:** [November 20, 2023, 8:24pm UTC](https://forums.ankiweb.net/t/crash-processing/37350/5 "2023-11-20T20:24:27Z")

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Thank you. It was an add-on.

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**Author:** ![AnkiBot](https://avatars.discourse-cdn.com/v4/letter/a/0ea827/32.png) [@AnkiBot](https://forums.ankiweb.net/u/AnkiBot)\
**Post date:** [December 3, 2023, 12:57pm UTC](https://forums.ankiweb.net/t/crash-processing/37350/6 "2023-12-03T12:57:51Z")

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You should probably get in touch with the addon creator, or at least mention the name so that the dev might see this or get notified by it

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**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\
**Post date:** [January 2, 2024, 12:58pm UTC](https://forums.ankiweb.net/t/crash-processing/37350/7 "2024-01-02T12:58:19Z")

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