# Computer version doesn't show my decks that are working online or on my Android phone with same account **URL:** \ **Category:** Help\ **Created:** [November 18, 2020, 12:40pm UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210 "2020-11-18T12:40:14Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Grazioli](https://avatars.discourse-cdn.com/v4/letter/g/a9adbd/32.png) [@Grazioli](https://forums.ankiweb.net/u/Grazioli)\ **Post date:** [November 18, 2020, 12:40pm UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210/1 "2020-11-18T12:40:14Z")
I use ANKI online and on my Android phone. I have 5 active decks. I downloaded and installed ANKI 3.4.0. to have the possibility to use the computer version as it seemed more flexible. After installing and logging in with the same details - no decks are visible on my computer. Sync can work between the online version and the Android phone - nothing can be displayed in the computer version. What might I do wrongly? Any suggestion? Thanks in advance for all the help. ---
**Author:** ![ijgnd](https://avatars.discourse-cdn.com/v4/letter/i/bbe5ce/32.png) [@ijgnd](https://forums.ankiweb.net/u/ijgnd)\ **Post date:** [November 18, 2020, 7:24pm UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210/2 "2020-11-18T19:24:30Z")
I’m just a user. > [@Grazioli](#): > > ANKI 3.4.0 the latest official version is Anki 2.1.35, see [https://apps.ankiweb.net](https://apps.ankiweb.net) maybe relevant: there’s another flash card software that has “anki” in its name, see [AnkiApp is not part of the Anki ecosystem - Frequently Asked Questions](https://faqs.ankiweb.net/ankiapp-is-not-part-of-the-anki-ecosystem.html)   if you use the real Anki: Have you logged in from your desktop? ---
**Author:** ![Grazioli](https://avatars.discourse-cdn.com/v4/letter/g/a9adbd/32.png) [@Grazioli](https://forums.ankiweb.net/u/Grazioli)\ **Post date:** [November 18, 2020, 7:34pm UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210/3 "2020-11-18T19:34:51Z")
You helped me a lot. I had to install the right “ANKI”. Now ANKI 2.1.35 is installed and the icon is the same like on my phone. The issue is the same: Can’t see my decks, even there is no option to “login” or sync. Any recommendation 🙂 ? ---
**Author:** ![ijgnd](https://avatars.discourse-cdn.com/v4/letter/i/bbe5ce/32.png) [@ijgnd](https://forums.ankiweb.net/u/ijgnd)\ **Post date:** [November 18, 2020, 7:39pm UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210/4 "2020-11-18T19:39:06Z")
does the official tutorial [Syncing in Anki: Getting Started](https://www.youtube.com/watch?v=YkiM4DPzSVc&list=PLGgmaKOIHykFoomqkBJAyGiDQ2kyiuTao&yt:cc=on) help? ---
**Author:** ![Grazioli](https://avatars.discourse-cdn.com/v4/letter/g/a9adbd/32.png) [@Grazioli](https://forums.ankiweb.net/u/Grazioli)\ **Post date:** [November 18, 2020, 7:46pm UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210/5 "2020-11-18T19:46:34Z")
Many thanks - I didn’t find this video. Now the issue is solved. Many thanks to you ijgnd. Everything works perfectly - thanks a lot for the effective help. Greetings from Italy, G. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [May 1, 2023, 5:22am UTC](https://forums.ankiweb.net/t/computer-version-doesnt-show-my-decks-that-are-working-online-or-on-my-android-phone-with-same-account/5210/6 "2023-05-01T05:22:52Z")