# Collection File is too large to send to AnkiWeb **URL:** \ **Category:** Syncing & AnkiWeb\ **Created:** [August 15, 2025, 4:24pm UTC](https://forums.ankiweb.net/t/collection-file-is-too-large-to-send-to-ankiweb/65732 "2025-08-15T16:24:12Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![samantha](https://avatars.discourse-cdn.com/v4/letter/s/a8b319/32.png) [@samantha](https://forums.ankiweb.net/u/samantha)\ **Post date:** [August 15, 2025, 4:24pm UTC](https://forums.ankiweb.net/t/collection-file-is-too-large-to-send-to-ankiweb/65732/1 "2025-08-15T16:24:12Z")
![Screen Shot 2025-08-15 at 12.14.27 PM](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/3X/0/4/046272c4a6fa08aef3f490afd3d27e1cc7088fcd.png) This pop-up keeps coming up but I have deleted all the media files on ankiweb, checked the database, I have logged in and logged back out from ankihub, removed all of my addons, unsubscribed from my decks on ankihub, and deleted all of my decks. Along with this popup, I am unable to sync to ankihub or ankiweb anymore. I wasn’t able to force a sync in one direction. The original issue that started this was that I was suspending and unsuspending cards and my cards kept multiplying and unsuspending everytime I opened and closed anki trying to fix the suspension problem and then this error message popped up and now I can’t do anything even after trying all of the steps I previously mentioned. I also have an older mac about 6 years old. Please help. ---
**Author:** ![aleks\_ya](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/aleks_ya/32/22205_2.png) [@aleks\_ya](https://forums.ankiweb.net/u/aleks_ya)\ **Post date:** [August 15, 2025, 10:49pm UTC](https://forums.ankiweb.net/t/collection-file-is-too-large-to-send-to-ankiweb/65732/2 "2025-08-15T22:49:23Z")
[Note Size](https://ankiweb.net/shared/info/1188705668) addon can help to investigate your collection size ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [August 15, 2025, 11:18pm UTC](https://forums.ankiweb.net/t/collection-file-is-too-large-to-send-to-ankiweb/65732/3 "2025-08-15T23:18:01Z")
> [@samantha](#): > > I have deleted all the media files on ankiweb … > > removed all of my addons These things aren’t helping you – - Media is not included in that size-limit. [Are there limits on file sizes on AnkiWeb? - Anki FAQs](https://faqs.ankiweb.net/are-there-limits-on-file-sizes-on-ankiweb.html) - Add-ons aren’t synced But there are several things that you can try that will – [Constant Errors Uploading / Sync - #4 by Danika\_Dakika](https://forums.ankiweb.net/t/constant-errors-uploading-sync/52583/4) . Are you trying to sync with the AnkiWeb account you just created today? Or do you have another one under a different address? > [@samantha](#): > > and deleted all of my decks. That should get you under the size-limit very quickly 😅 – but then what do you have left that you want to sync? Just the review history of your empty collection? > [@samantha](#): > > I wasn’t able to force a sync in one direction. What wasn’t working about that? > [@samantha](#): > > The original issue that started this was that I was suspending and unsuspending cards and my cards kept multiplying and unsuspending everytime I opened and closed anki trying to fix the suspension problem and then this error message popped up That is certainly concerning, but I think I know the behavior you’re seeing. It’s usually cured by running Check Database, and it is unlikely that it would cause your collection database to grow over the limit. ---
**Author:** ![Shigeyuki](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/shigeyuki/32/23878_2.png) [@Shigeyuki](https://forums.ankiweb.net/u/Shigeyuki)\ **Post date:** [August 16, 2025, 2:49pm UTC](https://forums.ankiweb.net/t/collection-file-is-too-large-to-send-to-ankiweb/65732/4 "2025-08-16T14:49:40Z")
Ankihub is a third party, it’s not supported by this community so Ankhub problems need to contact their community. [https://community.ankihub.net/](https://community.ankihub.net/) (AnkiWeb is the official Anki so this thread is fine) ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [September 15, 2025, 2:49pm UTC](https://forums.ankiweb.net/t/collection-file-is-too-large-to-send-to-ankiweb/65732/5 "2025-09-15T14:49:48Z")
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