# Cards disappearing **URL:** \ **Category:** Help\ **Created:** [November 20, 2024, 2:29pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169 "2024-11-20T14:29:54Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![msantos](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@msantos](https://forums.ankiweb.net/u/msantos)\ **Post date:** [November 20, 2024, 2:29pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/1 "2024-11-20T14:29:54Z")
Hello, just this morning I’ve started having trouble reviewing cards. I went into a new deck and whenever I reviewed a card, instead of it moving from “new” to “learning” the card would just disappear. The only way I’ve found to get them to pop back up is if I completely close the app and reopen it, or if I click on the deck and “review ahead” by a day, and even when I do this the card will still only show up one time. As soon as I move on from it, whether I was right or wrong, it will disappear and I have to do this over again. I’ve never had this happen before and I never touch my settings so not sure where this issue came from. If anyone’s had this happen before and knows of a fix I would really appreciate the help ---
**Author:** ![brainravens](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/brainravens/32/23118_2.png) [@brainravens](https://forums.ankiweb.net/u/brainravens)\ **Post date:** [November 20, 2024, 3:09pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/2 "2024-11-20T15:09:59Z")
Does the card disappear permanently, or only for a window of time and then reappears later in the learning pile? At first blush this sounds likely to be due to the Learn Ahead Limit. If, for example, your review interval is 15m then the card will not appear in the ‘learning’ pile for potentially 15 minutes. Depending on what your learn ahead limit this is normal and expected behavior. You can adjust the Learn Ahead Limit based on your preferences: [Adjusting the Learn Ahead Limit](https://ior.ad/a893) In any case, if this is the case it’s an easy fix. Give that a shot and let us know. 🙂 ---
**Author:** ![msantos](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@msantos](https://forums.ankiweb.net/u/msantos)\ **Post date:** [November 20, 2024, 3:22pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/3 "2024-11-20T15:22:28Z")
Thanks for the response! It looks like it goes away permanently, I haven’t seen it pop up later in the learning pile unless I just have to wait longer. I checked my preferences and I’ve had learn ahead limit set to 0. With this, the cards should just go directly to the ‘learning’ pile correct? That’s how it’s worked for me for as long as I’ve used anki so not sure if there’s another setting I can mess around with. I tried changing the time and going into a deck to see if that works but still no changes. I back out, go to the deck and do ‘review ahead’ by 1 day for the cards to show up again ---
**Author:** ![brainravens](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/brainravens/32/23118_2.png) [@brainravens](https://forums.ankiweb.net/u/brainravens)\ **Post date:** [November 20, 2024, 3:34pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/4 "2024-11-20T15:34:06Z")
With the learn ahead limit to 0, the card will behave as above: if the interval is 15 minutes the card will reappear in 15 minutes. ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [November 20, 2024, 3:56pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/5 "2024-11-20T15:56:16Z")
> [@msantos](#): > > That’s how it’s worked for me for as long as I’ve used anki There’s at least one add-on that changes the learn ahead limit when you adopt the rest of its settings. If you’ve done that recently, that’s likely what caused the change. Put it back to the default of 20 minutes (or at least as long as the learning step those cards are on) and they will behave as they did before. ---
**Author:** ![msantos](https://avatars.discourse-cdn.com/v4/letter/m/2bfe46/32.png) [@msantos](https://forums.ankiweb.net/u/msantos)\ **Post date:** [November 20, 2024, 4:13pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/6 "2024-11-20T16:13:55Z")
I think that fixed it! playing around with it now to make sure everything’s good but they’re starting to show up in the ‘learning’ pile ---
**Author:** ![Danika\_Dakika](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/danika_dakika/32/17815_2.png) [@Danika\_Dakika](https://forums.ankiweb.net/u/Danika_Dakika)\ **Post date:** [November 20, 2024, 6:21pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/7 "2024-11-20T18:21:37Z")
Just to be clear – that red number isn’t a “pile” – it’s a counter of the Learn/Relearn cards that are currently available to study. There may also be other cards in the Learn/Relearn state that are not currently available to study. So don’t treat their absence from that counter as the sign that something is wrong – it’s totally normal. ---
**Author:** ![brainravens](https://sea2.discourse-cdn.com/flex002/user_avatar/forums.ankiweb.net/brainravens/32/23118_2.png) [@brainravens](https://forums.ankiweb.net/u/brainravens)\ **Post date:** [November 20, 2024, 7:00pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/8 "2024-11-20T19:00:59Z")
Lolol, I love that it’s become a ‘pile’ (I think I got that originally from some new user and thought it a quaint, visual, way to refer to a queue of cards) But yes, for sure not a technical descriptor at all. Piles are for unpaid bills, or dirty laundry. 🙂 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex002/uploads/anki2/original/1X/8f1279ababc5879d54e4838989f606cfe55af8c7.jpeg) [@system](https://forums.ankiweb.net/u/system)\ **Post date:** [December 20, 2024, 7:01pm UTC](https://forums.ankiweb.net/t/cards-disappearing/52169/9 "2024-12-20T19:01:34Z")
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