The Windows startup issue should be fixed in 26.09.2: [image] Release 26.09.2 · ankitects/anki What's Changed This is a bugfix/security patch for issues reported in 26.09. ⚠️ Please upgrade to 26.09+ as soon as possible as it includes important security fixes. Notable Changes Fix a star…

Instal 26.05 worked I found a like on the internet But installed 26.09 still not working I don’t know why I gave up for today

i have the same mistake. and i have tried every suggested solutions, that are given hear. will there be an update for that update? because sadly it is not working for me

I kept having the same issue - opened the Anki file location and it was under Programs but there was no other “Anki” there. Instead of going into the program folders go into your PC folders under “this PC” > “OS” and search “anki” I started deleting any anki-related folder older than 2026 and ever…

[image] whyyyyyyy: I started deleting any anki-related folder older than 2026 Be careful not to delete Anki2 – which is where your collection, media, add-ons, and other settings are stored!

Is this patch intended to be a “just run this one, don’t worry about deleting anything else, doesn’t matter what version you are coming from” install? :crossed_fingers:t4:

Normally yes, it should automatically uninstall an existing version, as long as it’s 2.1.64 or later . If the uninstall fails for any reason (for example if the old uninstall.exe file is missing as it’s the case for some users) installation will proceed normally and some old files might stay in the s…

Strangely, it was this recent 26.09.2 patch that for me caused the errors on startup that have been posted in this thread. I ended up finding multiple entries for Anki in the list of installed apps in Windows settings, one for each of the last three versions, and after deleting the old ones it let m…

Mine did the same thing, so I uninstalled then installed the new version, which worked. But now anki is running ridiculously slow -_-

And it’s repeatedly crashing now. Tried the whole install process again and it didn’t help at all. Not impressed with the new update at all. I’m going to have to use my phone until this junk gets fixed.

Can't update to 26.09 - install failed to run - traceback error

Anki Help

Danika_Dakika September 23, 2026, 4:15pm 71

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Can't update to 26.09 - install failed to run - traceback error

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